Client Rep
2 weeks ago
OneContact is focused on building Remote Teams across Europe (Customer Support and Technical) that are integrated into clients' People, Processes, and Products. Our clients are major software development companies who have entrusted us with the task of hiring customer support and technical resources which includes senior DevOps, AWS and Azure Consultants, Python Developers, Database Specialists, and many more. We are growing and Hiring for Remote positions so visit us at onecontact.Respond promptly to customer inquiries via phone, email, and chat regarding product-related issues, service questions, and general inquiries.
Efficiently log and manage support cases received through various channels, ensuring accurate and detailed documentation.
Conduct outbound calls to customers as necessary, providing assistance and ensuring customer satisfaction.
Update and maintain customer information in the customer service database during and after each interaction.
Collaborate with the management team to stay informed about company processes, policies, and product updates.
Monitor call queues to ensure timely assignment and resolution of customer support cases.
Address backlog support cases, liaising with internal team members for necessary follow-ups.
Manage various types of cases, including but not limited to Portal access requests, password resets, documentation requests, and operational metrics tracking.
Standard 8 hour shift falls between 9 AM - 5 PM EST (US/Canada)
100% Remote Work - Work From Anywhere
Working with an International Team
Apply Today & Join Our International Team Of IT Professionals
1-2 years of experience in effectively managing and resolving support tickets.
Preferable experience with CRM systems like Salesforce
Fluent in spoken and written English.
Previous experience working in a software company.
#
-
Client Services Rep/Office Services
3 weeks ago
Canada Rentokil Pest Control South Africa Full timeRentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada. This rolesupports our commercial and residential customers while providing World Class customer service. They work directly with and...
-
Client Services Rep/Office Services
4 weeks ago
Canada ZayZoon group Full timeCustomer Care is a central part of our product and service experience, and as such a strategic strength in our business -- critical to our mission. The Customer Care Representative answers customer questions, troubleshoots complex inquiries, and provides education on our products to ensure our customers are well cared for, and well served. Internally, the...
-
Regional Sales Manager
3 days ago
Canada, CA Randstad Canada Full timeRegional Sales Manager - Eastern Canada (Ontario to Atlantic)Our client specializes in products for the construction and building industries. They manufacture drainage systems - surface water drainage, commercial, and residential drainage.We are looking for a strong Regional Sales Manager with experience in the building materials/ construction industry, as...
-
Sales Rep
4 weeks ago
Canada Mark Edwards Group Full timeTitre du poste : Associé aux Ventes Lieu : Montréal Qui nous sommes: En tant quemeneurs dans le secteur de la conception et de la fabrication de vêtements pourenfants et femmes depuis 1996, nous possédons une vaste expérience dans lesecteur de la mode. Nous aimons travailler avec nos clients détaillants dumonde entier pour fournir des produits de...
-
VP, Business Development
4 weeks ago
Canada Senpilot Full timeWe're looking for a full time Business Development Rep to lead sales. As a startup, this roles has a broad span and requires both a sales doer and leader. Setup metrics and reporting for the sales funnel, owning a bi-weekly sales update meeting with leadership Represent the company at industry events, conferences, and trade shows to network with potential...
-
Senior Sales Manager
4 weeks ago
Canada Goldbeck Recruiting Inc. Full timeOur client has rapidly evolved since 2012 as a top ranked Real Estate team – into a multifaceted organization. They are trusted real estate experts who lead with purpose and pride; keeping integrity and our local community front of mind in all they do. They are currently seeking a Senior Operations Manager to join their team in Port Moody. ...
-
VP Business Development
4 weeks ago
Canada Senpilot Full timeWe're looking for a full time Business Development Rep to lead sales. As a startup, this roles has a broad span and requires both a sales doer and leader. Are you excited about setting up a sales function from scratch? Great! Own the sales funnel Develop and execute the company's sales strategy to achieve revenue targets and maximize profitability ...
-
Representative/Commercial agent
3 weeks ago
Canada Samuel Packaging Systems Group Full timeFull time Job Shift Due to our continued success, we are seeking an Inside Sales Representative to join our team in Laval, QC. Health, dental and vision insurance - Pension plan with company match - Inside sales representatives work closely with customers to find their required needs, create solutions and ensure a smooth sale process. Sales...
-
Inside Sales Representative
23 hours ago
Canada SmartSetter Full timeAbout Us:SmartSetter is a trailblazing real estate technology company renowned for its innovative solutions and fast-paced environment. We specialize in revolutionizing outbound recruiting calls for real estate brokers by providing cutting-edge services. With a proven track record of over 4 million successful conversations with real estate professionals, we...
-
Inside Sales Representative
8 hours ago
Canada SmartSetter Full timeAbout Us: SmartSetter is a trailblazing real estate technology company renowned for its innovative solutions and fast-paced environment. We specialize in revolutionizing outbound recruiting calls for real estate brokers by providing cutting-edge services. With a proven track record of over 4 million successful conversations with real estate professionals,...
-
Bilingue Coordonnateur de Programme
3 weeks ago
Canada Everything Full timeEndo Networks, an experiential marketing company, is seeking a talented and highly organized Program Coordinator to join our team. If you thrive in a fast-paced environment, have excellent communication skills in both French and English, and possess a strong attention to detail, we would love to hear from you!Rep Coverage: Demonstrate flexibility and...
-
Entry Level Client Service Reps
1 week ago
Canada Cymax Group Full timeCymax Group Technologies is a leading eCommerce technology and logistics services platform for furniture vendors and retailers. Our products include Freight Club, the all-in-one shipping platform, and Channel Gate, the AI-powered multichannel platform. At the end of the day, everything that we do is to create a better eCommerce and logistics experience for...
-
Sales Coordinator, GCP
3 weeks ago
Canada Saint Gobain Full timeSales Coordinator provides administrative support to the company’s sales management, sales team and Technical Service through consistent coordination and execution of tasks and activities that intersect between sales support, customer service, and office administration. Essential Functions: Rebates Track of various rebate information &Review annual...
-
Manager Data Management
3 weeks ago
Canada Everything Full timeYou are here : Home Jobs Manager Customer Growth Jobs In Bridgetown Canada Manager, Customer Growth Jobs in Bridgetown, Canada You are here : Home Jobs Manager Customer Growth Jobs In Bridgetown Canada Manager, Customer Growth Jobs in Bridgetown, Canada We all have important information we need to manage, and protecting it should be easy. Over...
-
Canada Everything Full timeYou are here : Home Jobs Manager Customer Growth Jobs In Bridgetown Canada Manager, Customer Growth Jobs in Bridgetown, Canada You are here : Home Jobs Manager Customer Growth Jobs In Bridgetown Canada Manager, Customer Growth Jobs in Bridgetown, Canada We all have important information we need to manage, and protecting it should be easy. Over...
-
Sales Coordinator, GCP
3 weeks ago
Canada Saint-Gobain Group Full timePosition Description Job Summary Sales Coordinator provides administrative support to the company’s sales management, sales team and Technical Service through consistent coordination and execution of tasks and activities that intersect between sales support, customer service, and office administration. Essential Functions: Rebates Track of...
-
Sales Director
4 weeks ago
Canada Sales Talent Agency Inc. Full timeOur client is a dynamic private organization that has been at the forefront of providing essential workplace occupational health services to private and public-sector organizations throughout Ontario and Canada for more than 65+ years! With over 75+ full-time employees and thousands of clients, including big names like Maple Leaf Foods, CN Rail, OPG,...
-
Sales Director
4 weeks ago
, , Canada Sales Talent Agency Inc. Full timeOur client is a dynamic private organization that has been at the forefront of providing essential workplace occupational health services to private and public-sector organizations throughout Ontario and Canada for more than 65+ years! With over 75+ full-time employees and thousands of clients, including big names like Maple Leaf Foods, CN Rail, OPG,...
-
Mechanical/HVAC Sales Engineer
4 days ago
Canada Drake International Full timeAre you passionate about making a difference in your community Are you seeking a permanent opportunity that utilizes your Mechanical HVAC Industry experience. Drake International has forged a strategic partnership with a prominent industry leader in HVAC Products & Services. Recognized for their excellence and innovation, our partner is experiencing...
-
Manager de boutique
4 weeks ago
Canada Cellphonecentre Full timeThis is NOT your typical retail sales management job. We are looking for a highly motivated individual with a burning desire to succeed in a hybrid retail sales management role. We are a team of mobile communication experts who go the extra mile to ensure our clients get the best device, the best plan, and the best experience. Our mission is to make our...