Program Coordinator

1 month ago


Kitchener ON, Canada Thresholds Homes and Supports Full time

Program Manager (Mental Health & Housing)
Full-time (contract – 6 months)
Do desire an opportunity to make a positive contribution at a community level? Our leadership team values equity not egos, and though expectations are high, we work together to support each one another with professional appreciation.
Thresholds Homes and Supports Inc. is a community-based agency that promotes recovery and improved quality of life for people who are experiencing mental health and substance use issues by providing affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County. Our staff are committed and passionate about what they do, and take pride in the difference they make in our community. Our values include PERSON-FOCUSED, HOPE, RECOVERY, SELF-DETERMINATION, QUALITY OF LIFE, INTEGRITY and COLLABORATION. As needed, the role may be required to assist other managers in the oversight of other residential and community-based programs. They will manage a multi-disciplinary team of staff and ensure the delivery of high-quality services, staff orientation and supervision, quality management and performance improvement. As a change management leader, the Program Manager will thrive in an atmosphere of change and quality improvement.
A key responsibility will be to foster team building amongst staff, providing effective management within an ever-changing, multi-faceted environment ensuring a high level of individual and team development. The Program Manager is involved in various interdepartmental and community committees to identify, develop and ensure the proper execution of a variety of multi-disciplinary services. The Program Manager will work closely with the Senior Management Team and other colleagues to assist in the development, implementation and maintenance of new policies, procedures and initiatives.
Program planning
Mental health substance use or supportive housing experience
Community practice
Management and financial planning
This is a full-time position working 35 hours per week. The Program Manager will take part in the Agency’s on-call rotation.
Graduate Degree in a health-related field is required.
Membership within a regulatory college considered an asset.
Minimum of five years of supervisory experience in the field of healthcare, mental health, substance use and/or supportive housing sectors.
Supervisory experience in a unionized environment considered a strong asset.
Three to five years of experience working in mental health, substance use or supportive housing sectors.
Working knowledge of the Mental Health Act.
Obvious passion for community-based mental health and supportive housing services.
Proficient computer skills including MS Office Suite (Word, Excel, Outlook).
Has a valid G-Class driver’s license and insurance, personal transportation
Additional qualifications such as NVCI, ASIST, First Aid, suicide prevention and CPR considered an asset.
Building rapport, assessment, crisis de-escalation, conflict management, professionalism
Note that this is a 6-month contract role with opportunities for extension.
Thresholds Homes and Supports is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. Thresholds Homes and Supports, Head Office location, is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.
The Agency values the diverse and intersectional identities of its employees and community partners and people we serve. The Agency regards equity and diversity as an integral part of excellence and is committed to accessibility for all employees and for all those we serve. Thresholds Homes and Supports seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
Thresholds Homes and Supports Inc. is committed to accessibility for persons with disabilities. Job Types: Full-time, Fixed term contract
Contract length: Casual dress
Flexible schedule
On-site parking
Monday to Friday
Bachelor's Degree (required)

mental health, substance use, supportive housing:


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