Older Adult Program Coordinator

3 weeks ago

Kitchener, Canada City of Kitchener Full time

**Older Adult Program Coordinator (Wellness and **Active Living)**

**Competition Number**

2023-603**Job Code**

0298**Posting Date**

February 15, 2024**Closing Date**

February 29, 2024 (at 6:00pm)**Job Status**

Permanent Full-TimeThe **City of Kitchener** is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.The **City of Kitchener** is WHERE you want to work Learn more about the top reasons to join us:
**Why work at the City of Kitchener**

Position Overview:
- Older Adult Services is looking for a highly motivated, flexible, self-driven, and creative individual to join our team. This is an excellent opportunity to positively impact the health and wellness of older adults through the development, implementation, and evaluation of neighbourhood-based social and recreational programs. As part of the Program and Resources Services programming team, this role will collaborate and engage with older adults to design and deliver safe, welcoming, and inclusive programs tailored to meet the diverse needs and interests of Kitchener neighbourhoods.This role is ideal for you if you are:
- Passionate about working with older adults
- Invested in building relationships and collaborating with program participants, other city staff and community partners to support the delivery of responsive and inclusive programs
- Organized and able to support existing programs, while planning for future sessions
- Skilled at coordinating the work of part-time staff and volunteers
- Creative and seek new and innovative ways to deliver programs

**Responsibilities**:
- Programming- Plans, coordinates, and implements older adult social and recreational programs in city facilities with a focus on wellness and active living.
- Ensures programming aligns with corporate and departmental strategies and directions.
- Evaluates programs to support a quality program experience for participants. Adjusts or adds new programs to respond to gaps, emerging community needs, and feedback.
- Visits program sites to observe programs, respond to participant concerns, and provide support to instructors and volunteers.
- Develops sessional templates and course descriptions for entry on ActiveNet.
- Monitors program registration and make adjustments based on numbers.
- Independently, or in collaboration with the older adult services team, develops tools and strategies to promote programs.
- Acts as a resource to staff, volunteers, or community partners related to the older adult programming.
- Resolves problems and conflicts within programs to ensure a safe, inclusive, and welcoming program experience for all participants.
- Collaborates with other city staff, program participants, volunteers, and community partners to develop and implement events.
- Respond to on-site emergencies and provide first aid as required.
- Purchase and distribute supplies to program locations.

Staff and Volunteer Coordination- Participates in the recruitment and hiring of program instructors and volunteers and screens, interviews, and orientates
- Coordinates the work and schedules of instructors and volunteers
- Provides support, guidance, and feedback to program instructors and volunteers to ensure the delivery of safe, quality, and inclusive programs. Works with supervisor to resolve performance issues.
- Verifies weekly payroll entry for program instructors according to staff schedules.
- Performs other related duties as assigned.

**Requirements**:
- 2-year diploma in a related field (ie. Recreation and Leisure, Gerontology).
- 1-2 years related experience in older adult recreational programming, volunteer management and coordinating the work of staff.
- Valid CPR Level “C” and Standard First Aid Certificate.
- Knowledge and experience in developing and implementing recreation programs for an older adult population.
- Excellent leadership skills and demonstrated ability to coordinate the work of staff/volunteers effectively, and to foster teamwork and a positive workplace culture.
- Strong interpersonal, organizational, problem-solving, time management, and communication skills.
- Skill in the use of a personal computer using software packages such as Microsoft Office, Excel, Outlook, Teams, SharePoint, and ActiveNet.
- Access to reliable transportation is required.
- Must be reliable with a good attitude and employment record.
- Please note that as per Human Resources Policy _HUM-HIR-_110, "Employment of Relatives of Staff Members and Elected Officials":_
- "The immediate relatives of staff of the Human Resources Division, all Directors,_ General Managers_, or the Chief Administrative Officer and Elected Officials shall not be employe

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