Visitor Services Assistant

3 weeks ago


Canada Port Colborne Bocce Club Inc Full time

The City of Port Colborne, located on the south coast of the scenic Niagara region, Niagara’s Port of Call has found the perfect balance – successful industrial and commercial sectors, comfortable and scenic residential areas, white sand beaches, unique culinary choices, the world class Sugarloaf Marina, fishing, golfing, trails, shopping districts along the historic Welland Canal – truly a community that adds to the overall Niagara Experience.
The City of Port Colborne is seeking an energetic and dedicated individual to join our Museum, Heritage, and Culture team as a Visitor Services Assistant.
Reporting to the Community Engagement Officer, the Visitor Services Assistant position provides exceptional customer service to the public as the first point of contact for Roselawn through phone and counter inquiries and maintains visitor engagement and rental management. The Visitor Services Assistant primarily interacts with the public as they enter Roselawn, and will manage the rental inquires and bookings, sales, and administrative processes.
The ideal candidate will have a post-secondary education in Administration, Communications or Event Management, along with at least two years of front-line customer service experience preferably in a municipal setting. Previous museum or gallery experience or event management experience is considered an asset.
This is a part-time temporary position with a contract end date of December 31, 2024, working 12-15 hours per week. 58 per hour. Accommodations are available for all parts of the recruitment process.



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