Regional Sales Operations Manager

2 weeks ago

Vancouver BC, Canada Keurig Dr Pepper Full time

Territory Manager Service & Operations - Van Houtte Coffee Services
Pepper family, Van Houtte Coffee Services was founded on the heritage of generations of coffee service entrepreneurs and pride ourselves on the highest levels of customer service day-in and day-out.
Founded upon the knowledge of nearly a century of roasting expertise, Van Houtte Coffee Services is proud of our Van Houtte Master Roaster heritage. The Territory Manager Service & Operations , will report directly to the Senior Manager Service Operations for VHCS. Lead and be accountable for the overall operating performance of his/her region.
Champion the development, implementation and sustainability of a regional vision and strategic plan.
Provide leadership to a large regional team with an emphasis on developing and maintaining a culture focused on people, customer service and industry best practices.
Collaborate with the national senior leadership team to identify industry trends and strategic growth opportunities (new business, organic growth and customer retention) for the region. Drive the execution of sales strategies and plans with the region’s Sales team.
Collaborate with the national senior leadership to identify and implement strategies to improve operational efficiencies, safety, and quality.
Execute the VHCS strategic business plan centered on sales growth, cost management and people management.
Ensure customer service commitments and standards are upheld across the region.
The opportunity to create and drive a business vision and strategy, and mobilize a team towards a cultural shift focused on customer service, people and growth.
The opportunity to drive and support cost management efficiencies to reinvest in different aspects of our business (technology, image, innovation).

CAD $89,900.00 to CAD $157,300.A Bachelor’s degree in Business Administration or equivalent, combined with a minimum of 10 years of relevant experience, including 5 years in a management position within a sales, operations and customer service focused environment.
A proven track record in managing a sizeable profit centre, with direct responsibility for Operations.
Experience in establishing and managing individual and team performance metrics.
A solid track record in leading and mobilizing sizeable teams, including experience in leading cultural change, as well as operational optimization change initiatives
A strategic thinker with the ability to establish clear team direction but also able to balance the need for a hands-on and detailed approach to tactical implementation.
CAD $89,900.00 to CAD $157,300.Annual bonus based on performance andeligibility.

KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity . We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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