![Navori Labs](https://media.trabajo.org/img/noimg.jpg)
Telecommute Application Support Specialist
3 weeks ago
Looking for an exciting opportunity to work for a global expanding business with a diverse international team? Look no further than Navori Labs Application Support Specialist (m/f)
As an innovative Swiss software company, Navori Labs operates globally, providing high-end technology solutions to customers in over 100 countries. Our latest software, Aquaji, is a sophisticated computer vision-based artificial intelligence software for marketing insight. As Navori Labs enters a new and exciting chapter in its history, we are actively seeking proactive and self-motivated individuals to join our customer support team.
As an Application Support Specialist, you will have the opportunity to play a crucial role in our global expansion efforts and work alongside a dynamic and diverse team of professionals. Come be a part of our journey and make a meaningful impact on our customers' experiences with our innovative technology solutions.
Provide high-quality technical support to our European customers and partners, including personalized follow-up, detailed analysis, troubleshooting, and lab-based scenario reproduction.
Collaborate with technical teams to set up test environments and replicate advanced issues in order to identify and resolve technical problems efficiently.
Conduct engaging demos and trainings for our customers and prospects, and ensure the Training and Innovation Center (showroom) is always presented in pristine condition.
Support pre-sales activities as needed.
Represent Navori Labs at trade shows and on-site meetings with clients and partners.
Solid communication skills and competence of establishing trustful and professional relationship.
Fluency in English. Other languages are a plus.
A degree in Computer Science, Engineering, Information Systems or equivalent relevant experience.
IT/technical specific skills that will be an asset, but are not mandatory:
Working knowledge of MS Windows Server, IIS, SQL Server, MS Azure.
Basic network knowledge (e.g. Basic knowledge in video editing and related key concepts (encoding, format, encapsulation).
The listed qualifications, especially those in IT and technical fields, cover a wide range of skills. If you have experience with only some of these, we still encourage you to apply if you are motivated and interested in the role.
Full-time, 100%
Steep learning curve and support for continuous development.
A diverse close-knit team in a friendly and supporting atmosphere with the spirit of inclusivity and team work
Experience of working with innovative products and customers in worldwide locations.
This position is ideal for individuals seeking to leverage both technical expertise and customer interaction in an international setting.
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