Telecommute Application Support Specialist

4 weeks ago

Montréal QC, Canada DRW Full time

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As an Application Support Specialist , you will be responsible for providing mission critical support for our proprietary trading applications as well as provide support for the traders. This role performs a wide variety of technical troubleshooting and engineering work, including software deployment, software configuration, and system monitoring. You will work in a dynamic trading environment that provides new technical challenges constantly, alongside highly skilled colleagues such as Software Developers and Traders.
Experience in application support
Knowledge of networking fundamentals(multicast, TCP, routing)
Python, PowerShell or Bash, etc.)
Experience working in Linux and/or Windows environments
A client-focused, service- minded approach and a strong sense of urgency
Availability to work multiple schedules on a rotation (nights / early mornings) is required
Previous experience in financial markets or with financial trading applications
Previous experience with configuration management tools such as Chef and Ansible
Previous experience with monitoring suites such as Splunk, Kibana & Grafana
Delivering flawless production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur
Providing support for proprietary trading systems deployed across a multi-platform production environment
Providing technical support during trading operations to resolve issues affecting mission critical trading applications
Community initiatives, volunteer program and opportunities for giving back
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at .
California residents, please review theCalifornia Privacy Noticefor information about certain legal rights at .
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