Application Production Support Specialist
5 months ago
_Applicant must be in Quebec_
**Title**: Application Production Support Specialist
**Location**: Montreal, 3 days/week face-to-face
**Type**:Long Term Contract (12+ months)
**Introduction**:
Join a rock-solid organization as our client’s next Application Production Support Specialist and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted consulting organizations work on the latest project, and be rewarded with great opportunities.
**Key points/Faits saillants**:
- Strong Knowledge with SQL and Windows server
- Must have work in a Linux/Unix environment.
- Monitoring tools knowledge
**Soft Skills**:
Team player / good communication / able to work independently
**Assets**:
- Diploma : BAC or équivalent
- Finance Industry
- Familiarity with Production tools like Geneos, Service Now, Confluence, Autosys etc.
- Good Knowledge on Python
- ITIL certification
**Job description**:
- Manage alerts to ensure rapid resolution or escalation of issues for investigation;
- Maintain alert documentation and process guidelines for easy issue resolution and follow-up during incident management;
- Diagnose and resolve technical issues in accordance with shared guidelines;
- Act as first line of contact for end-users to register their queries and concerns. Liaise with Level 2, Infra teams and Incident Manager in case of global issues;
- Keep track of the impact and age of incidents;
- Ensure issues are properly logged for high priority incidents and follow up for prompt closure;
- Provide timely and accurate feedback to customers;
- Prioritize and manage multiple open issues at the sametime;
- Maintain repository of category-based production alerts; Quickly escalate repeated problems.
- We are an equal opportunity employer._
- We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics._
- Thanks and Regards_
- Somesh Kshirsagar - Technical Recruiter_
- +1 (646) 201-9133_
**Job Type**: Fixed term contract
Contract length: 12 months
**Salary**: $45.00-$51.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Application support: 4 years (required)
- Production Support: 4 years (required)
-
Application Support Specialist
5 months ago
Montréal, Canada Navori Labs Full timeLooking for an exciting opportunity to work for a global expanding business with a diverse international team? Look no further than Navori Labs! For our team in Montreal we are seeking a motivated and autonomous: **Application Support Specialist (M/F)** As an innovative Swiss software company, Navori Labs operates globally, providing high-end technology...
-
Application Production Support
5 months ago
Montréal, Canada Excelgens Full time**RESPONSIBILITIES** **Production Support** - Act as first line of contact for production environment and provide **Level1 /Level2 functional and technical support.** - Coordinate with Level3, DEV and Infra teams related to production issues if escalated and also to help in root cause analysis and timely resolution. - **Ensures issues/incidents are logged**...
-
Application Production Support
5 months ago
Montréal, Canada Excelgens Full time**About the job** **Note**: **Department Overview** The Global Markets IT APS Credit Application Support US team provides services directly to the Credit business, with a focus on New York and the Americas region. It also forms part of a global support team that together offer follow-the-sun support with major operational hubs in London, New York, Tokyo...
-
Application Support Specialist
5 months ago
Montréal, Canada Pointus Partners Full time**Pointus Partners is a privately held Canadian-based proprietary trading firm located in Montreal. Our core principles are innovation, collaboration, and communication. We think critically, share ideas, and solve problems as a team. We embrace the entrepreneurial spirit, promote work-life balance, and maintain a flat organizational structure in an open...
-
Application Support Specialist
5 months ago
Montréal, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact to our client focused teams as an Applicant Support Specialist (Bilingual). This diverse team of specialists work as trusted advisors to support and utilize...
-
Application Support Specialist
6 months ago
Montréal, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact to our client focused teams as an Applicant Support Specialist. This diverse team of specialists work as trusted advisors to support and utilize MNP’s...
-
Application Support Specialist
5 months ago
Montréal, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact to our client focused teams as an Applicant Support Specialist. This diverse team of specialists work as trusted advisors to support and utilize MNP’s...
-
Application Support Specialist
3 months ago
Montréal, QC, Canada BOEING Full timeAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
-
Application Support Specialist
5 months ago
Montréal, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Technology - Operations team as an Application Support Specialist. This diverse team of tech-savvy problem solvers embraces digital transformation...
-
Application Support Specialist
2 months ago
Montréal, QC, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact to our client focused teams as an Applicant Support Specialist. This diverse team of specialists work as trusted advisors to support and utilize MNP’s...
-
Application Support Agent
6 months ago
Montréal, Canada American Iron and Metal Full timeCompany Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...
-
Bilingual Applicants Support Specialist
5 months ago
Montréal, Canada MINTZ GLOBAL SCREENING INC Full time**This position includes an evening schedule rotation (1 week on 5) or can be an exclusive evening schedule. An evening premium applies.** **Position Summary**: **Responsibilities**: To provide customer service in accordance with company standards and in adherence to the specifications of the service contracts, the **Applicant Support Specialist** shall: -...
-
Application Production Support Analyst
6 months ago
Montréal, Canada Optim Hire (LAD Software Solutions Pvt LTd) Full time**Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - Such tasks include change, user request, incident, and problem management for the department. - As required, functional support and user setup may be performed. - The Analyst shall serve...
-
Application Security Specialist
5 months ago
Montréal, Canada Workleap Full timeCompany Description Workleap is an ecosystem of powerfully simple employee and digital experience software that helps modern workplaces have a greater impact— fast. Built for today’s leaders and their teams, Workleap products aim to make work really work by fostering engagement, performance, growth, and productivity within organizations. **Job...
-
Application Specialist
6 months ago
Montréal, Canada Orion Innovation Full timeOrion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries...
-
Application Specialist
2 months ago
Montréal, QC, Canada Caterpillar Full time**Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...
-
Application Specialist
5 months ago
Montréal, Canada Samson Controls Inc. Full time**Job Summary**: As an achievement-oriented individual, the Applications Specialist will find that SAMSON offers a supportive, collaborative working environment with a stable, growing and dynamic company. All full-time, permanent positions enjoy a total rewards package that includes salary, bonus, vacation, Group RSP contributions and a comprehensive health...
-
Client Production Specialist
6 months ago
Montréal, Canada Canada Data Communications Management Corp. Full time**Title**:Client Production Specialist **Type**:Full Time, Permanent **Location**:1500 Saint-Patrick, Montreal **Reports to**:Client Services Manager **QUALIFICATIONS** - Rsponsible for leading and providing product and service expertise during all the coordination and project management activities associated on client accounts that have been assigned on an...
-
Montreal [hybride] - Application Support Specialist
5 months ago
Montréal, Canada Quanteam North America Full time**WHO WE ARE** As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international...
-
Montreal [hybride] - Application Production Support
5 months ago
Montréal, Canada Quanteam North America Full time**WHO WE ARE** Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and corporations for their projects in SI transformation, technology innovation, financial engineering, and regulatory...