Business Development Specialist
4 weeks ago
Description
You will be responsible for developing our business through client outreach and lead qualification. Your skills in verbal and written client communication and sales will serve you well in this role. Working closely with the Director of Business Development, you will develop your outreach plan and be an integral part of the success of AVI-SPL Canada. With a world class customer satisfaction rating and Net Promoter Score, this job is different. Skills That You Possess To be successful in this position you should have a proven track record of achievement in business development or sales (2 to 3 years) with an affinity to technology would serve you well in this role. Previous experience selling information technology hardware and software, managed and professional services, audio visual, telecommunications and office equipment would be an advantage. You are willing to do frequent our reach to clients from and office setting and can plan your day well by setting personal goals. Essential Duties And Responsibilities- Identify potential clients in the target market and complete appropriate research on perspective client’s business and needs
- Work with Management primarily to utilize resources such as data mining products, purchased lists and secondarily online public resources such as LinkedIn, Construction Websites, Local Business Journals to uncover potential clients
- Contacting potential clients primarily via phone to establish rapport, present the AVI-SPL value proposition and either set up a meeting as a qualified lead for an Account Manager (AM) or hand the prospect to an AM to work as a qualified lead.
- Partner with management to identify appropriate markets and potential clients to pursue.
- Collaborate with management, sales, product management and manufacturing partners and others to understand products and services to introduce to prospects.
- Identify if lead meets BANT (Budget, Authority, Need and Timing) criteria and is ready for sales engagement
- Obtain accurate customer contact information such as name, address, email, and phone number; update lead records, and enter opportunities into CRM
- Conduct scheduled business reviews with your manager and Branch Managers to discuss the status of leads forwarded to sales
- Other duties as assigned
- Ability to understand the working of the modern workplace and customers’ issues as it relates to our business.
- A basic understanding and comfort level with audio visual, information technology and unified communications solutions.
- Ability to make a high volume of telephone calls every day.
- Ability to communicate in a business-like fashion.
- Ability to deliver an online AVI-SPL Profile and Value Proposition Power Point presentation over a unified communications platform such as Microsoft Teams.
- Needs to balance multiple tasks with changing priorities.
- Ability to work and think independently and ensuring to meet deadlines.
- Demonstrated customer service focus and client communication skills.
- Ability to maintain strict confidentiality and handle sensitive matters with discretion
- Excellent attention to detail and organizational skills
- Proficient with Microsoft Office (Word, Excel, Outlook) and ability to work within a CRM
- Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
- Minimum High school diploma or equivalent
- Bachelor’s degree in Business or in similar or related field a plus
- Minimum 2 years prior sales or telemarketing experience preferred; experience in the Audio Visual or Technology field desirable
- Robust onboarding plan including job shadowing
- Training and professional development opportunities
- On-site training and other learning opportunities
- Paid holidays, stat days and flex days
- Competitive wages
- Medical benefits, including vision, health, dental and RRSP matching
- World class tools to help you succeed
- Enjoyable and dynamic company culture
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