Director, Commercial Asset Management

6 days ago

Vancouver BC, Canada Gucci Full time €121,500 - €146,000

A community of people united by the same passion: breaking new ground in the fashion world and beyond.
As Gucci Store Director, you will lead as a strategist (inside and outside the store) being responsible for store results, people development and growth, client experience, development, and engagement, in addition to store operations.
You will be a cross-functional leader leveraging on all internal and external opportunities to optimize business performance, ensure seamless store functionality, and create an unsurpassed luxury service culture in the store.
You will guarantee efficiency and effectiveness in driving and executing the company’s strategy through maintaining strategic, operational, and floor leadership of the store.
You will embody and foster excellence, hospitality, and passion through consistent role modeling of Gucci’s values and the brand’s client-centric strategy.
Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company-sponsored events.
Inspire and foster collaboration amongst Team Managers, Store Clienteling, and Store Training to achieve coherent and strong clienteling-related activities and training.
Ensure the development, implementation, and execution of company CRM initiatives by guiding and challenging the team to devise and implement effective action plans and personalized future client development opportunities.
Champion full utilization of the various clienteling tools to drive client loyalty and acquisition.
Oversee and guide your team to manage the client flow on the selling floor to ensure all clients are addressed and exceptional service is delivered.
Coach and assist your team to manage and resolve client service issues with the end goal of retaining and enriching the client relationship.
Lead and oversee company-driven local events and product launches, ensuring client attendance and sales results are met.
Maintain and inspire a deep knowledge of competition and prospects in the store’s area and stay well connected to local trends and evolution.
Assist and guide your team in managing the performance and the development of their teams ensuring high engagement of top performers and effective improvement of bottom performers.
Adopt and foster a growth and can-do mindset with your team members by challenging and stretching them to seek innovative solutions, whilst adhering to ethics and professionalism.
Elevate, empower, and enrich your team’s performance through providing ongoing timely feedback, on-the-job coaching and check-in, and quality career conversations during the annual Performance and Development Review process.
Endorse and develop the leadership and functional capabilities and skills of the Associate Store Director/Manager to become ready for a future Store Director/Manager role.
Inspire and champion proactivity and accountability in cultivating and empowering talents in the store, retaining and engaging them, and facilitating their career growth and mobility.
Lead and guide engaging and effective Store Briefings to cascade key business objectives and execution action plans, keeping at heart equal focus on business and people.
Manage and oversee effective and timely resolution of employee-relations matters in partnership with your manager and the People Partners.
Attract, recruit, and retain a high-performing team and build a talent pipeline through networking and competitive recruiting.
Sales Performance
Partner cross-functionally to drive and maximize sales performance to consistently achieve the overall sales target and KPIs, while ensuring operational integrity and optimization of monthly profitability.
Devise and drive collaborative and innovative initiatives to propel Gucci to capitalize on the first-mover advantage and seize market opportunities.
Oversee and ensure the management of stock levels to maximize full-price selling (for Full- price stores) and maintain a high sell-through, as well as alignment with new product launches.
Ensure the rollout of training priorities by all managers and the training team, so that all people are fully educated on brand pillars and season strategy.
Consistently drive with the Associate and the Team Managers the company’s set KPIs by guiding and challenging them to create and implement strategies, when performance standards are not met.
Keep up to date with competitors’ analysis; Adhere to and oversee the adherence to company policies and procedures including Operations, People, and Security.
Manage and support stock levels through direct communication with key business departments to maximize full-price selling and maintain a high sell-through, as well as alignment with new product launches.
Support and monitor the After Sales services in store.
Maintain company assets organized in respect of the back-of-house and front-of-house guidelines.
Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards.
Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
Bachelor’s Degree in a related field is preferred.
Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
Ability to manage competing priorities in a fast-paced environment.
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
Industry awareness, commercial knowledge, and strong business and financial acumen.
Flexibility to work a retail schedule which will include evenings, weekends, and holidays.
We believe that honesty, transparency, and integrity are the foundations for everything we do (essential to sustaining healthy, long-lasting relationships).
Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions.
Actively gets things done, raising the bar for performance, and taking accountability for own actions.
Agile Advocate
Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals.
Provides constructive and on-going feedback, coaches and helps others to achieve their full potential.
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. For individuals assigned and/or hired to work in British Columbia, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary range is $121,500 CAD to $146,000 CAD.
Full time
G Boutiques Inc.

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