Support Officers

3 weeks ago


Canada Onni Group Full time

As a HRIS Support Specialist, you will play a pivotal role in the successful implementation and ongoing support of Workday and other HR Technology solutions. Your primary responsibility will be to provide comprehensive support throughout the implementation process, ensuring smooth transitions and effective utilization of the systems. This role offers an exciting opportunity to contribute to the successful implementation and ongoing support of HR Technology solutions, playing a crucial role in optimizing business processes and enhancing user experiences.
Health Saving Account, Flexible Saving Account, Employee Assistance Program
Fun and collaborative company culture with lots of team-building events
Discounted hotel stays in multiple locations through our Hospitality brand.
Collaborate closely with internal project teams and stakeholders to provide status updates and support progress tracking.
Work closely with customers to understand their needs and assist in implementing Workday best practices, preparing them for the solution rollout.
Provide day-to-day support for Workday and other HR Technology solutions, including configuration, system administration, troubleshooting, and data integrity audits.
Assist in system enhancements, upgrades, testing, and validation, ensuring alignment with business needs.
Conduct training sessions for internal clients on new processes/functionality and support the development of end-user documentation.
Actively participate in the Workday Community to stay informed about potential issues and new solutions.
Provide end-to-end configuration experience for Workday solutions, including legacy data conversion and integration understanding.
Research and advise on Workday best practices, module dependencies, and Reporting and Dashboard capabilities.
Minimum of 2+ years of experience in Workday.
Previous experience with UKG considered an asset.
Proficiency in business process mapping and Microsoft Office products, particularly Excel.
Ability to engage with multiple projects and customers simultaneously, managing priorities effectively.
Solid understanding of HRIS information structure, functions, and processes.
Digital literacy and ability to convey technical information to non-technical stakeholders.
Analytical mindset with attention to detail and high-quality standards.
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. No phone calls, please.
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