Analyste de Support/Support Analyst

Found in: Jooble CA O C2 - 1 week ago


Canada Sage City Full time

Sage Vacancy Bilingual Technical Support Analyst #sagecareers Sage Vacancy Bilingual Technical Support Analyst #sagecareers sage careers Applicant Portal
Bilingual Technical Support Analyst
Job Title Bilingual Technical Support Analyst Job Description Learner. Oh, and you also speak English and French. If you have those four things, you’ll feel the satisfaction of “I crushed it” every day as you shut your computer. Do you enjoy staying busy working alongside customers and walking them through technical issues? You will be the voice of Sage when our customers need phone or chat support for Sage ERP software products. These issues may be technical or application issues. Or even just customer support
• You will enable our customers to get back to their business by helping them with questions or issues regarding Sage’s products or services.
• Bilingual in English and French
-Minimum 2 years of experience in Customer Service/Support Experience in the PC environment (Troubleshooting, installing/uninstalling)
-Learner and applier of technical knowledge (we’ll teach you) 100% paid premiums for health, dental, and vision coverage.
• 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
• 5 days paid yearly to volunteer (through Sage Foundation).
• $Library of on-demand career development options and ongoing training offerings.
LinkedIn page - Function Customer Operations Country Canada Office Location Toronto;Remote Work Place type Hybrid Advert People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.
We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news #If you would like support with your application (or require any adjustments) please contact us at careers@sage.Sage invites all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace. #


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