Medical Communications Officer
Found in: Jooble CA O C2 - 2 weeks ago
Casual Opportunities
This posting may be used to fill other permanent vacancies, including part-time and/or full-time positions
May consist of days, evenings, and nights ranging in length from 7.Central Ambulance Communications Centre (CACC)
8236 per hour
Per CUPE LOCAL 822 Collective Agreement
Currently seeking interested applicants for our casual Medical Communications Officer positions to be short-listed for the next available Entry to Practice training offered through the Ministry of Health. Qualified candidates will be interviewed for future spots in this training and subsequent Medical Communications Officer positions.
Performing the responsibilities of a Medical Communications Officer requires a dynamic individual. Incumbents must use professionalism and interpersonal communication skills, and understand spatial concepts (e.g. reading maps, calculating times, distance and movement) to excel in a fast-paced and demanding environment.
Medical Communications Officers (also known as call takers and dispatchers) must have strong coping skills and be able to solve problems and work effectively both independently and as part of a team.
Processing 9-1-1 emergency and non-emergency requests for ambulance and fire services requires the ability to work rotating shifts in a 24/7 environment.
LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.
Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility
Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more
Secondary school graduation diploma or equivalent qualifications
Valid standard first aid certificate and CPR certificate to level C issued by a training institute approved by the Director required
Successfully complete a Restricted Radio Operator’s Certification approved by the Director
Must be willing to participate in or already have a comprehensive six-week entry-to-practice core training program in land ambulance dispatching
Successfully complete the Ministry of Health and Long-Term Care's Ambulance Communications Officer Certification examination
Successfully complete a local mentorship program
Effective verbal and written communication skills
Must have strong multi-tasking skills, the ability to maintain control under pressure, using professional judgement following Ministry of Health (MOH) policies and local procedures
Knowledge of medical terminology an asset
Knowledge of ambulance/fire service operations and other emergency service and communication center agencies an asset
Keyboarding skills and ability to operate computerized telecommunications and information software
Ability to work shift work including days, evenings, nights, weekends, and holidays
Must be willing to participate in on-going training and learning developments as required for the position
Please apply through the online application process via
LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.
We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available.
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