Current jobs related to Desktop Support \ Help Desk - Toronto ON - Tata Consultancy Services
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Help Desk Support
3 months ago
Toronto, Canada Infotek Consulting Services Full timeMust Haves: **- Fluent English/French - Mandatory (no exceptions) -** - 1-2 Years Customer Service Experience - 1-3 years of browser troubleshooting practices - Knowledge of computer software, such as configuration management software, desktop communications software, operating system software. Nice to Have - Previous Help Desk or Contact Center...
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Help Desk Support
4 months ago
Toronto, Canada Infotek Consulting Services Full timeFluent English/Spanish - Mandatory (no exceptions, bilingual and fluency in both required) - 1-2 Years Customer Service Experience - 1-3 years of browser troubleshooting practices - Knowledge of computer software, such as configuration management software, desktop communications software, operating system software. - Previous Help Desk or Contact Center...
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Toronto, ON, Canada Delpath Full timeTechnical Support Help Desk-Bilingual SpanishLocation: Scarborough- 2 weeks training onsite+ Hybrid work model - 4 days onsite per monthContract Duration: 12 monthsExtension: Yes, possibility of extensionFTE: Possible (based on performance + vacancy)Business group: CS&S Technical Support Help DeskResponsibilities:- Answer user inquiries regarding computer...
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Toronto, ON, Canada Delpath Full timeTechnical Support Help Desk-Bilingual SpanishLocation: Scarborough- 2 weeks training onsite+ Hybrid work model – 4 days onsite per monthContract Duration: 12 monthsExtension: Yes, possibility of extensionFTE: Possible (based on performance + vacancy)Business group: CS&S Technical Support Help DeskResponsibilities:- Answer user inquiries regarding computer...
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Help Desk Support Specialist
2 months ago
Borden, ON, Canada Calian Group Full timeJob Title: Help Desk Support SpecialistDate: July 22nd, 2024Location: Borden, ON Remote: No Business Unit: Advanced TechnologiesDepartment: EngineeringJob Type: Full-time Calian is seeking an Help Desk Support Specialist to support our training group in Borden. As part of the Engineering Department, you will play a vital role in ensuring seamless Information...
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Freelance Desktop Support
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Toronto, Canada Sybex Support Services LLC Full timeExp: 2+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. - Excellent customer service and communicationskills including providing VIP support - Experience...
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Help Desk Specialist
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Toronto, Ontario, Canada Bilingual Squad Full timeJob Title: Help Desk AdministratorThe Bilingual Squad is seeking a highly skilled Help Desk Administrator to join our team. As a Help Desk Administrator, you will be responsible for providing timely and effective support to our company's I.T. infrastructure, systems management, communication, network management, and disaster recovery.Key...
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Help Desk Specialist
5 days ago
Toronto, Ontario, Canada Bilingual Squad Full timeJob Title: Help Desk AdministratorThe Bilingual Squad is seeking a highly skilled Help Desk Administrator to join our team. As a Help Desk Administrator, you will be responsible for providing timely and effective support to our company's I.T. infrastructure, systems management, communication, network management, and disaster recovery.Key...
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Help Desk Support Specialist
2 weeks ago
Borden, ON, Canada Calian Group Full timeJob Title: Help Desk Support Specialist Date: July 22nd, 2024 Location: Borden, ON Remote: No Business Unit: Advanced Technologies Department: Engineering Job Type: Full-time Calian is seeking an Help Desk Support Specialist to support our training group in Borden. As part of the Engineering Department, you will play a vital role in ensuring...
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IT - Help Desk Technician
3 months ago
Toronto, Canada Cosmetica Laboratories Inc. Full timeCosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us create beauty in the world! At Cosmetica Laboratories, we are committed...
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Toronto, Canada Delpath Full timeTechnical Support Help Desk-Bilingual SpanishLocation: Scarborough- 2 weeks training onsite+ Hybrid work model – 4 days onsite per monthContract Duration: 12 monthsExtension: Yes, possibility of extensionFTE: Possible (based on performance + vacancy)Business group: CS&S Technical Support Help DeskResponsibilities:- Answer user inquiries regarding computer...
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Desktop Support Specialist
1 week ago
Toronto, Ontario, Canada Leon's Furniture Full timeJob SummaryLeon's Furniture is seeking a skilled Desktop Support Technician to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our employees and ensuring the smooth operation of our desktop systems.Key ResponsibilitiesProvide technical support for desktop hardware and...
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Desktop Support Specialist
1 week ago
Toronto, Ontario, Canada Leon's Furniture Full timeJob SummaryLeon's Furniture is seeking a skilled Desktop Support Technician to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our employees and ensuring the smooth operation of our desktop systems.Key ResponsibilitiesProvide technical support for desktop hardware and...
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Desktop Support Specialist
6 days ago
Toronto, Ontario, Canada Leon's Furniture Full timeJob SummaryLeon's Furniture is seeking a skilled Desktop Support Technician to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees and ensuring the smooth operation of our desktop systems.Key ResponsibilitiesProvide technical support for desktop hardware and software...
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Desktop Support Specialist
6 days ago
Toronto, Ontario, Canada Leon's Furniture Full timeJob SummaryLeon's Furniture is seeking a skilled Desktop Support Technician to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees and ensuring the smooth operation of our desktop systems.Key ResponsibilitiesProvide technical support for desktop hardware and software...
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Toronto, Canada Delpath Full timeTechnical Support Help Desk-Bilingual SpanishLocation: Scarborough- 2 weeks training onsite+ Hybrid work model – 4 days onsite per monthContract Duration: 12 monthsExtension: Yes, possibility of extensionFTE: Possible (based on performance + vacancy)Business group: CS&S Technical Support Help DeskResponsibilities:- Answer user inquiries regarding computer...
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Toronto, Canada Delpath Full timeTechnical Support Help Desk-Bilingual SpanishLocation: Scarborough- 2 weeks training onsite+ Hybrid work model – 4 days onsite per monthContract Duration: 12 monthsExtension: Yes, possibility of extensionFTE: Possible (based on performance + vacancy)Business group: CS&S Technical Support Help DeskResponsibilities:- Answer user inquiries regarding computer...
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Toronto, Canada Delpath Full timeTechnical Support Help Desk-Bilingual SpanishLocation: Scarborough- 2 weeks training onsite+ Hybrid work model – 4 days onsite per monthContract Duration: 12 monthsExtension: Yes, possibility of extensionFTE: Possible (based on performance + vacancy)Business group: CS&S Technical Support Help DeskResponsibilities:- Answer user inquiries regarding computer...
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Toronto, Canada Delpath Full timeTechnical Support Help Desk-Bilingual Spanish Location: Scarborough- 2 weeks training onsite+ Hybrid work model – 4 days onsite per month Contract Duration: 12 months Extension: Yes, possibility of extension FTE: Possible (based on performance + vacancy) Business group: CS&S Technical Support Help Desk Responsibilities: - Answer user inquiries regarding...
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Desktop Support Specialist
3 weeks ago
Toronto, Ontario, Canada Leon's Furniture Full timeJob SummaryLeon's Furniture is seeking a skilled Desktop Support Specialist to join our IT team. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees and ensuring the smooth operation of our desktop systems.Key ResponsibilitiesProvide technical support for desktop hardware and software...
Desktop Support \ Help Desk
4 months ago
TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years. Service Desk Lead/SME- Minimum Year previous IT Service Desk lead/manager. •Experience in IT Service Desk required. •Reporting and data analysis skills in ServiceNow •Excellent communication skills and customer handling skills. •An ITIL V4 / V3 Foundation qualification is preferable but not essential. •Knowledge of ITIL Processes MI, PM •Project management experience •Knowledge of cloud-telephony tools from reporting perspective Roles and Responsibilities: •Manage the Service Desk team and evaluate performance. •Manage all escalations related to Service Desk with site SDM. •manage all vendors related to Service Desk Manage SLA and KPI monthly. •Run daily, weekly, and monthly meetings related to Service Desk •Ensure all updates are shared with all Service Desk teams. •Create reports from all tools of service desk. •Responsible for knowledge management related to Service Desk •Excellent excel and presentation skills. •Experience in Vendor management for Service Desk tool. Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).
