Field Service Manager

2 weeks ago


SaintLaurent QC, Canada Crown Lift Trucks ULC Full time
We are currently hiring a Field Service Manager to join our growing team

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

POSITION SUMMARY

This position is responsible for managing all service functions including maintaining customer relationships and new business opportunities within the field. This position assists in skill development and improving overall contributions of technicians within the field.

Maintains contact with existing and potential customers at the user’s location.
Actively pursues new business, makes service presentations and follows up on new leads.
Collaborates with other branch personnel on customer retention and acquisition strategies.
Provides customers with maintenance reports and other reports as requested.
Liaises with customers to resolve issues and complaints.
Direct and manage technicians assigned to the field.
Oversee the technicians in Safe Operating Procedures for servicing and operating lift trucks.
Review technician’s paperwork and other administrative duties.
Participate in interviewing new technicians.
Participate in the performance management process of technicians.
Coordinate and follow up on factory requests.
Provides assistance and support as required for all activities and functions as assigned.

KNOW HOW & EXPERIENCE

2-5 years of MHE industry experience preferred.
Computer knowledge including MS Word/Excel/PowerPoint and Outlook
Excellent Customer Service skills
Excellent leadership skills
Candidates possessing a technical background will be given preference %61471504% %%management%%

  • Saint-Laurent, Canada AVI-SPL Full time

    Description: **MUST HAVE AV EXPERIENCE** **Job Summary** The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. **Essential Duties...


  • Saint-Laurent, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...


  • Saint-Laurent, Canada 3M Full time

    3M possède une réputation de longue date à titre de société engagée envers l’innovation. Nous offrons la liberté d’explorer et encourageons la curiosité et la créativité. Nous acquérons de nouvelles connaissances grâce à des points de vue diversifiés et nous prenons des risques grâce à de nouvelles idées. Ici, vous pouvez mettre votre...


  • Saint-Laurent, Canada Intrado Full time

    **Intrado is hiring a Service Account Manager to join our team!** **Responsibilities**: - Take responsibility for the success of our implementation process. - Act as liaison between Sales, Product Management and Leadership. - Develop thorough knowledge of client business needs, collecting and analyzing data to drive change. - Facilitate communication &...


  • Montréal, QC, Canada Brunel Full time

    Field Service Technician Introduction We are currently hiring a Field Service Technician for our client. The Field Service Technician acts as the face of the company while ensuring top-notch service for customers. In this field-based, Customer-facing role, you will travel to hospitals, laboratories, surgical facilities, and other Customer locations to...

  • Field Technician

    2 weeks ago


    Saint-Laurent, Canada Nitrex Metal Inc. Full time

    About Us Located in Ville Saint Laurent, Nitrex Metal Inc. designs and manufactures industrial equipment used in the heat-treating industry. Our strength is our deep knowledge of the process required to deliver the results our customers deserve. From the vantage point of head office, we’re able to offer complete systems to simple controls...


  • Montréal, QC, Canada Brunel Full time

    Field Service Technician Introduction We are currently hiring a Field Service Technician for our client. The Field Service Technician acts as the face of the company while ensuring top-notch service for customers. In this field-based, Customer-facing role, you will travel to hospitals, laboratories, surgical facilities, and other Customer locations to...

  • Fulfillment Centre

    4 weeks ago


    Saint-Laurent, Canada SSENSE Full time

    Company Description Group Atallah SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else. SSENSE has garnered critical acclaim as both an...


  • Saint John, Canada Avispl Full time

    DescriptionCandidates must reside in Canada to be considered***Please note: The Atlantic region Field Service Techcian would cover locations in PEI and Nova Scotia mainly, assisting with some work in NB and with Subs attending to NFLD locations.The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support...


  • Saint John, Canada Avispl Full time

    DescriptionCandidates must reside in Canada to be considered***Please note: The Atlantic region Field Service Techcian would cover locations in PEI and Nova Scotia mainly, assisting with some work in NB and with Subs attending to NFLD locations.The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support...


  • Saint John, Canada Avispl Full time

    DescriptionCandidates must reside in Canada to be considered***Please note: The Atlantic region Field Service Techcian would cover locations in PEI and Nova Scotia mainly, assisting with some work in NB and with Subs attending to NFLD locations.The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support...


  • Saint-Hubert, Canada Héroux-Devtek Inc. Full time

    **Company Bio**: Entrepreneurial Leader Heroux-Devtek, the world’s 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America and Europe. The Company’s longevity, flexibility, and track record for the development and implementation of innovative production systems have distinguished...


  • Saint-Laurent, Canada IGA Full time

    **Assistant service manager**: Full-Time Number of hours per week : between 40 and 40 Shift : Day, Evening Availability : Anytime **Become an assistant manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family are you considered to be the one you can always count on? Then this job should interest you! Do you...


  • Saint-Laurent, Canada VVIVID VINYL Full time

    **About us** VViViD Vinyl is a worldwide distributer of specialized vinyl and craft products. We have set the bar in innovation and are constantly developing new and improved products. We are looking for someone who is self motivated, organized and energetic to join our team. Customer Service Manager **Duties**: - Oversee and manage the customer service...


  • Saint-Laurent, Canada ABB Full time

    **Service Project Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Saint-Laurent, Canada ABBVIE Full time

    Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 92% of our employees are proud to say they work for AbbVie. When choosing your...


  • Bas-Saint-Laurent, Canada Hitachi Careers Full time

    Description General Information:Hitachi Energy is seeking for a Field Marketing Coordinator - Americas for its Houston Briarpark location.Your responsibilities: Drive campaign excellence with campaign management expertise – budget and timeline management, stakeholder communication and coordination, campaign documentation, etc. Partner across the...


  • Montréal, QC, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career at Bayshore Bayshore is looking for caring and capable Registered Nurses to join our amazing team as we continue our 50+ year tradition of providing high-quality care to our community. As a trusted partner, Bayshore is working to respond and provide much needed services to its clients and communities across...


  • Montréal, QC, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career at Bayshore Bayshore is looking for caring and capable Registered Nurses to join our amazing team as we continue our 50+ year tradition of providing high-quality care to our community. As a trusted partner, Bayshore is working to respond and provide much needed services to its clients and communities across...


  • Montréal, QC, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career at Bayshore Bayshore is looking for caring and capable Registered Nurses to join our amazing team as we continue our 50+ year tradition of providing high-quality care to our community. As a trusted partner, Bayshore is working to respond and provide much needed services to its clients and communities across...