AV Field Service Technician

3 weeks ago

Saint John, Canada Avispl Full time
Description

  • Candidates must reside in Canada to be considered***

Please note: The Atlantic region Field Service Techcian would cover locations in PEI and Nova Scotia mainly, assisting with some work in NB and with Subs attending to NFLD locations.

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.

Essential Duties And Responsibilities

  • Read and interpret electronic schematics and architectural blueprints
  • Perform preventative maintenance visits to help maintain a stable client-based system
  • Clean various AV equipment including but not limited to: camera lenses monitors and equipment fans
  • Take responsibility to accurately complete job documentation as needed
  • Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
  • Field service support of networked devices (Routers IP Protocols etc.)
  • Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts
  • Provide necessary training and support for next level service technicians
  • Provide end-user client training as needed
  • Adhere to and understand health and safety standards for all phases of the job
  • Setup and troubleshoot various video codecs/video teleconferencing systems
  • Travel to various job sites required

Other duties assigned as needed

Skills And Abilities

  • Effectively communicate with employees customers and colleagues
  • Ability to use hand and power tools in a safe and efficient manner
  • Ability to work and think independently and ensuring to meet deadlines
  • Basic computer knowledge
  • Knowledge of basic signal flow for audio video and control
  • Ability to manage small to medium projects
  • Ability to solder & crimp connectors
  • Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards

Education And/or Experience

  • Minimum of 1 – 3 years of audiovisual integration experience preferred
  • Formal education in Electronics or related field preferred
  • Minimum of a High School Diploma or equivalent preferred
  • Preferred external training:
  • Avixa (InfoComm) Quick Start to the Audio-Visual Industry
  • Avixa (InfoComm) CTS General Certification
  • AMX Intro to Networking for AV Professionals
  • Crestron Professional Installation
  • Extron AV Associate Certification
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