Collections Specialist and Staff Accountant

3 weeks ago


Canada Toronto Redimix Full time

Primary Objective: Responsible for processing Collections and Staff Accountant as needed.Key Responsibilities Contact customers regarding overdue accounts and resolve issues for nonpayment (who have past due accounts to discuss payment options and negotiate a payment plan).Analyze credit report to determine creditworthiness of customers. Evaluate the credit risk of potential new customers and recommend credit limits.Work with sales and customer service teams to ensure timely payment of accounts. Maintain accurate records of customer interactions and payment arrangements.Prepare reports and analyze data to identify trends and opportunities for improvement of cash flow. Collaborate with legal counsel to initiate legal proceedings if necessary.Manage accounts effectively while providing excellent customer service.Generate and distribute accurate and timely invoices to customers.Reconcile customer accounts and investigate any discrepancies.Respond to customer inquiries related to billing and payment issues. Bank deposit and cash application.Perform full cycle accounting for the holding companies.Assist Controller with special projects as needed. Qualifications: College diploma or equivalent; some university coursework preferred.3-5 years of experience in Accounts Receivable and credit collections or related field.Strong negotiation skills and ability to communicate effectively with customers.Knowledge of credit and collections laws and regulations.Excellent problem-solving and analytical skills.Proficient in Microsoft Office.Ability to work independently and as part of a team.Strong organizational skills and attention to detail. Key Contacts/Relationships - External and Internal: 1. Executives 2. Chief Financial Officer 3. Controller 4. Managers5. Customers Working Hours: Normal business hours are Monday to Friday 9:00am to 5:00pm. Additional hours are mandatory as per business requirements flexibility required with significant time investment during peak periods and when workload necessitates.Work may require occasional weekend and/or evening work.



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