Collections Specialist, Bilingual

3 weeks ago


Canada Everything Full time

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Home Jobs Collections Specialist Bilingual French Remote Jobs In Saint John Canada Collections Specialist, Bilingual (French), Remote Jobs in Saint John, Canada

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Home Jobs Collections Specialist Bilingual French Remote Jobs In Saint John Canada Collections Specialist, Bilingual (French), Remote Jobs in Saint John, Canada
Who we are:Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.We are small enough that you can make an impact within the company and large enough to make an impact in the market.Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us .About the role:We are looking for a seasoned Bilingual Collections Specialist (English/French) to join our team. This role is responsible for resolving outstanding accounts from existing customers, resolving billing problems and reducing delinquencies. We are committed to flexible work arrangements, offering fully remote and hybrid workplace options.What you'll do:Negotiate payment of debts in accordance with client and company guidelinesReduce aging and balance delinquenciesConduct skip tracingCoordinate outbound collection lettersSuggest improvements on operational processes and establish best practicesProduce reports, analyze data, identify trends, and provide recommendationsIdentify and escalate risks as well as potential fraudUpdate and document collection files with detailed information from clients, customers, agencies, and maintain professional communicationsSupport the collections team and management on all objectives

Original jobs :

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