Maintenance Customer Service Coordinator

2 weeks ago

Montreal, Canada Fuze HR Solutions Full time

Service à la clientèle - technicienne d'entretien de magasin de détail (bureau chef)


Lieu: Montréal, QC

Salaire: 25–30$/h par heure

Joignez-vous à notre équipe en tant que Technicien(ne) d'entretien de magasin de détail


Responsabilités principales

  • Aider les employés des magasins par appel ou courriel pour les demandes liées au CVC, à l’électricité, à la plomberie, etc.
  • Coordonner les travaux avec les propriétaires et gestionnaires.
  • Traiter et documenter les demandes de manière efficace.
  • Gérer les achats, bons de commande et facturations.
  • Appuyer les initiatives des magasins et le comité santé et sécurité.
  • Assurer un suivi des travaux en cours et superviser les fournisseurs externes.
  • Être disponible pour répondre aux urgences (en rotation).


Qualifications

  • Expérience en gestion d’installations, construction, plomberie, etc.
  • Excellente maîtrise de la suite Microsoft Office.
  • Bilinguisme (français/anglais).
  • Connaissances en architecture ou administration du bâtiment (atout).
  • Compétences solides en service à la clientèle.


Avantages

  • Salaire compétitif
  • Collaboration dans un environnement stimulant
  • Formation continue
  • Entreprise très reconnue et internationale
  • Stationnement sur place


Postulez dès aujourd’hui en envoyant votre CV à amandar@fuzehr.com

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Customer service / Retail Store Maintenance/ Facilities Technician (Head office)

Location: Montréal

Salary: $25–$30/hour

We are seeking a Retail Store Maintenance Coordinator to join our dynamic team


Key Responsibilities

  • Assist store employees with maintenance requests for HVAC, plumbing, electrical, locks, furniture, and more.
  • Coordinate with landlords and operations managers to arrange necessary repairs.
  • Process incoming maintenance requests promptly, ensuring proper documentation.
  • Manage logistics for purchases, including issuing purchase orders and reconciling billing.
  • Support projects and initiatives within retail stores.
  • Address health and safety committee findings as required.
  • Monitor cases and analyze technician feedback to resolve store issues cost-effectively.
  • Troubleshoot issues alongside store staff to determine proper vendor actions.
  • Oversee work progress and ensure task completion.
  • Be available for after-hours emergency calls (on rotation).


Qualifications

  • Experience in facilities management, maintenance, plumbing, construction, etc.
  • Proficiency in Microsoft Office Suite.
  • Strong organizational and coordination skills.
  • Excellent bilingual communication skills (English and French).
  • Knowledge of architecture, mechanical, or building administration is an asset.
  • Strong customer service orientation.


Benefits

  • Competitive salary
  • Beautiful and modern head office
  • Opportunity to work in a fast-paced, collaborative environment
  • Comprehensive training and support
  • Parking onsite
  • Company renowned and international


Apply now by sending your CV to Amanda at amandar@fuzehr.com

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