Customer Service Representative
4 months ago
Forno Appliances is looking for a Full Time Customer Service Representative:
- Lower the Cost of Living with Forno Appliances_
When the Forno line of products was created, we had only one goal in mind: To provide the best state of the art kitchen appliances to consumers just like you and me at a fraction of current retail prices. We are proud to present a new era of appliances that will revolutionize your kitchen.
Join a fast paced, dynamic and supportive team Full training is provided.
**Responsibilities**:
- Conduct diagnosis evaluate customer requests
- Monitor our Support and Parts channel to provide knowledgeable, personable and timely responses to customers.
- Coordinate with internal teams to ensure Part shipments, replacement orders and service calls are being followed through
- Evaluate customer warranties
- Dispatch service calls
- Accurate data entry for reporting on day-to-day customer solutions/parts shipped/dispatch service calls booked
- Providing outstanding customer service
Qualifications:
- Experience in appliance repairs / installs / maintenance preferred
- Ability to multi-task, organize and prioritize work
- Follow-up on pending tasks
- Excelled verbal, written and interpersonal skills (English a must)
- Basic Excel knowledge an asset
- We provide full training, but prior experience in customer service is preferred
----------------------------------------------------------------------------------------
- Électroménagers Forno (une division du Groupe CTM Internationale) est à la recherche d'un Comptable qualifié(e):
- Réduisez le coût de la vie avec les appareils électroménagers Forno_
Lorsque la gamme de produits Forno a été créée, nous n'avions qu'un seul objectif en tête : Fournir les meilleurs appareils de cuisine modernes à des consommateurs comme nous, à bas prix. Nous sommes fiers de présenter une nouvelle ère d'appareils qui révolutionneront votre cuisine.
Rejoignez une équipe dynamique, dynamique et solidaire Une formation complète est dispensée.
Responsabilités:
- Effectuer des diagnostics et évaluer les demandes des clients
- Surveiller notre canal d'assistance et de pièces détachées afin de fournir des réponses compétentes, personnalisées et opportunes aux clients.
- Coordonner avec les équipes internes pour s'assurer que les envois de pièces, les commandes de remplacement et les appels de service sont suivis.
- Évaluer les garanties des clients
- Répartir les appels de service
- Saisie de données précise pour le reporting sur les solutions client quotidiennes/pièces expédiées/appels de service d'expédition réservés
- Fournir un service client exceptionnel
Qualifications:
- Expérience en réparation/installation/entretien d'appareils électroménagers préférée
- Capacité à effectuer plusieurs tâches à la fois, à organiser et à prioriser le travail
- Suivi des tâches en attente
- Excellentes compétences verbales, écrites et interpersonnelles (anglais indispensable)
- Connaissance de base d'Excel, un atout
Nous proposons une formation complète, mais une expérience préalable en service client est préférable.
**Job Types**: Full-time, Permanent
Pay: From $40,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
-
Customer Service Representative
7 months ago
Montreal-nord, Canada Cendrex Full time_Customer Service Representative_ We are seeking a **Customer Service Representative** to join our team at Cendrex. Reporting to the Customer service Manager, this person will assist our customers with any inquiries or issues regarding our products. **Your role within our team**: - Enter required information into Cendrex's ERP system (Business Central). -...
-
Customer Service Representative
6 months ago
Montreal-nord, Canada CTM Household Appliances Inc. Full timeForno Appliances is looking for a Full Time Customer Service Representative: - Lower the Cost of Living with Forno Appliances!_ When the Forno line of products was created, we had only one goal in mind: To provide the best state of the art kitchen appliances to consumers just like you and me at a fraction of current retail prices. We are proud to present a...
-
Customer Service Representative
2 weeks ago
Montreal, Canada Quadra Group Full timePosition: Customer Service Representative Location: Vaudreuil-Dorion, Quebec Status: Full-time, permanent (1) Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office.Do you have a strong background in raw materials distribution and are you committed to customer excellence? Tired of...
-
Customer Service Representative
4 weeks ago
Montreal, Quebec, Canada National Bank Full timeUnlock your potential as a Customer Service Representative with the National Bank.About the RoleWe are seeking an experienced and passionate professional to join our team in Montreal, Canada. As a Help Desk Specialist, you will play a vital role in providing exceptional customer service to clients across various banking needs.Salary & BenefitsA competitive...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada beBee Professionals Full time $45,000 - $65,000In today's fast-paced retail environment, we are seeking a motivated and enthusiastic Customer Service Representative to join our team at beBee Professionals in Montréal.About the Role:As a Customer Service Representative, you will be responsible for providing exceptional customer service, assisting with purchases, and maintaining knowledge of products...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada The Travelers Companies, Inc. Full timeJob Description:We are seeking an experienced Customer Service Representative to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Provide administrative support to Account Executives, including customer service and retention efforts.Analyze data and...
-
Customer Service Representative
2 months ago
Montreal, Quebec, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Montréal is seeking a Customer Service Representative to join our team. As a Cashier, you will be responsible for managing customer transactions and providing a positive shopping experience. Your duties will include handling cash, credit, and debit payments, assisting customers, and maintaining a clean and organized checkout area.Key...
-
Customer Service Representative
1 day ago
Montreal, Quebec, Canada Vacances Air Canada Air Canada Vacations Full timeAbout the Opportunity: We are seeking a highly motivated and skilled Customer Service Representative to join our team at Air Canada Vacations. This is a full-time position (37.5 hours per week) with opportunities for growth and professional development.Key Responsibilities:Deliver exceptional customer service and sales experiencesMeet and exceed sales and...
-
Customer Service Representative/ Representant(E) Du
7 months ago
Montreal-nord, Canada NeoCafe Marques International Brands Inc Full timeVous êtes passionnée par le service client et désirez avoir un impact direct sur le succès d’une compagnie? Ce poste est possiblement pour vous! Le/la représentant/e du service à la clientèle assurera la coordination de l’ensemble des activités du service à la clientèle de l’entreprise en s’assurant que celle-ci rencontre ses objectifs....
-
Multilingual Customer Service Representative
4 weeks ago
Montreal, Quebec, Canada Prime Hires Full timeAt Prime Hires, we are seeking a highly skilled Multilingual Customer Service Representative to join our team. This is a fantastic opportunity for someone who is fluent in both French and English to work in a dynamic environment.About the Role:We are looking for a talented individual to handle telephone inquiries from customers and financial advisors...
-
Customer Service Representative Specialist
4 weeks ago
Montreal, Quebec, Canada Robertson & Company Ltd. Full timeJob OverviewWe are seeking a detail-oriented and organized Customer Service Representative Specialist to join our team at Robertson & Company Ltd. in Montreal.
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada National Bank Full timeWe are seeking a skilled Customer Service Representative to join our team at National Bank. As a key member of our call centre, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Provide timely and effective solutions to client inquiries and issuesCollaborate with colleagues to resolve complex client...
-
Customer Service Representative
7 months ago
Montreal-nord, Canada Couche-Tard Full time10433 BOUL. PIE-IX, Montréal-Nord, Quebec H1H 3Z9 **Horaire**: Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités.) Salaire de jour : $16.25 (prime incluse**) Salaire de nuit: $19.25 (Prime incluse**) **Pourquoi tu devrais choisir un emploi chez Couche-Tard**: - Ambiance amicale - **Jusqu’à 20% de rabais sur...
-
Customer Service Support Representative
5 days ago
Montreal, Quebec, Canada BMO Full time $33,850 - $44,000About BMOBMO is a leading financial institution dedicated to delivering exceptional banking services to individuals and businesses. With a strong presence in Canada, the United States, and Southeast Asia, BMO provides a wide range of financial products and services that cater to diverse customer needs.Job OverviewWe are currently seeking an experienced...
-
Customer Service Representative
4 weeks ago
Montreal, Quebec, Canada Manulife Full timeThe Canadian Contact Center is a dynamic team seeking customer service representatives with strong technical abilities to handle fast-paced customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others, while also possessing agility in handling complex issues.We offer a hybrid work model that supports work-life...
-
Montreal, Quebec, Canada National Bank Full timeThis is an exciting opportunity to join the National Bank as a Commercial Banking Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to business clients, resolving their queries and concerns in a timely and professional manner.The ideal candidate will have a college diploma in a...
-
Customer Service Representative Role
2 weeks ago
Montreal, Quebec, Canada beBee Professionals Full time $30,000 - $45,000Are you a customer service enthusiast looking for a new challenge? We are seeking a Customer Service Representative to join our team in Montréal, Canada. In this role, you will provide exceptional service to our customers, helping them with inquiries and resolving any issues they may encounter.Key Responsibilities:Handle customer inquiries via phone, email,...
-
Customer Service Representative
4 weeks ago
Montreal East, Canada Canada Post Corp Full timeCanada Post Corp is currently seeking an on-call Customer Service Representative to provide exceptional customer experience at our Post Office location in Stanbridge East, Quebec. This role is ideal for individuals who are passionate about delivering excellent service and have a strong work ethic.Salary: $18.44/hourAbout the RoleThis position involves...
-
Montreal, Quebec, Canada Otis Elevator Co. Full timeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Otis Elevator Co. in Montreal, Canada. As a 2nd shift representative, you will be working directly with customers to deliver outstanding service and support.About the RoleThis is a full-time position that requires some weekend and holiday work. You will...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada Vacances Air Canada Air Canada Vacations Full timeAbout the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Vacation Sales.