Platform support

1 month ago

Toronto, Canada Tata Consultancy Services Full time

About TCS:

Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.


Skills and Responsibilities:

•Analyzing and optimizing the performance of the Work Fusion platform within an organization.

•Configuring and maintaining the UiPath Bots/ WF hubs/servers and machine learning models that drive automation on the platform.

•Working on platform setup for migration projects including WF9 to WF10.

•Checking on vulnerabilities and helping to resolve those.

•Responsible for day-to-day BAU activities to check application access, firewalls, alias, quota setup etc.

•Responsible for working on assigned JIRA tasks involving updates on CT, servers, setting up new hub/node setups, managing VDIs and many more such tasks.

•Working with WF/UiPath vendor to overcome technical challenges and building POCs.

•Collaborating with cross-functional teams to integrate the platform with other systems and workflows.

•Providing insights and reports on the automation processes, identifying areas for improvement.

•Ensuring compliance with data protection regulations and maintaining the security of the automation system.

•Training and supporting end-users in effectively utilizing the platform for their specific needs. List of skills that are commonly required for RPA Platform Support:

•Technical Skills: Proficiency in Work Fusion tools and understanding of RPA (Robotic Process Automation) principles.

•Understanding of UiPath Orchestrator, assistant, and platform architecture principles.

•Knowledge of cloud-based setup, services and challenges.

•Experience with AI and machine learning concepts, as they relate to process automation.

•Knowledge of data analysis and workflow design.

•Knowledge of basic Unix and Linux.

•Familiarity with programming languages like Java or Python could be beneficial.

•Analytical Skills: Strong problem-solving abilities to troubleshoot and optimize automated processes.

•Capability to analyze business processes and identify automation opportunities.

•Skill in data interpretation and making data-driven decisions.

•Soft Skills: Excellent communication skills.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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