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Sales Clinician

4 months ago

Greater Toronto Area, Canada First Quality Full time

First Quality was founded in 1989 and, in nearly three decades, has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, with manufacturing facilities and offices in Pennsylvania, South Carolina, Georgia, and Canada. First Quality is a diversified family of companies manufacturing consumer products ranging from Absorbent Hygiene (adult incontinence, feminine care, and baby care), Tissue (bath and towel), and Industrial (print and packaging materials), serving institutional and retail markets throughout the world. First Quality focuses on private label and branded product lines.


Our core business philosophy is built on a proud culture driven by safety and quality, respect, humility, integrity, customer focus, and teamwork. With leading edge manufacturing technologies and processes and visionary leadership, First Quality is positioned to continue significant growth in the coming years.


We are seeking an experienced Sales Clinician who is an RN, RPN or LPN to support clients and customers in the Greater Toronto Area. This role provides clinical direction and training to the customers’ nursing staff as it applies to utilization of incontinence products. Assists the Sales group in marketing/sales initiatives by maintaining and developing favorable relationships with existing as well as prospective customers’ management team.


The role is based remotely with some required travel across the Greater Toronto Area.


RESPONSIBILITIES:

  • Participate in sales calls and clinical state shows in collaboration with Sales Ambassadors on an as needed basis.
  • Interact with Sales Ambassador to maintain and grow the business through a process of collaborative and consultative efforts.
  • Perform necessary tasks for product trials, implementations and consultative revisits as required to represent First Quality Products in a positive and professional manner.
  • Make In-service calls with all shifts in order to consult and coach with the nursing staff, support personnel, administrative and clinical management team members.
  • Obtain optimal clinical outcomes through the proper use of selection, application, sizing, utilization and product performance. Also utilizing product support materials and educational programs.
  • Provide recommendations for the ongoing needs of the facility and by recommending additional product use whenever appropriate by communicating with the Sales Ambassador and Distributor regarding appropriate facility inventory needs.
  • Implement Continence Coordinator Training programs for individuals as well as groups. Provide educational programs and materials to ensure the success of each program. Additionally, provide education on the interpretation of PPDC.
  • Instruct facility administration and clinical staff regarding new product introductions.
  • Schedule facility visits in a timely and cost effective manner compliant with business needs
  • Develop opportunities for additional FQP use in long term care facilities and alternative settings.
  • Relies on experience and judgment to plan and accomplish goals and objectives. Must have the ability to interact with all levels of management. Be flexible, hands-on and results oriented. Also must be a team player.


QUALIFICATIONS:

  • Must be an RN, RPN or LPN with updated and current licenses and certifications.
  • 3-5 years clinical experience preferred.
  • Former management/leadership preferred
  • Experience in making clinical, medical and administrative staff presentations.
  • Ability to interact at the C-Suite level with clinical/operations customer level
  • Strong verbal and written communications skills.
  • Sales experience is a plus.


Physical requirements:

  • Extensive travel (carry baggage, computer, etc.)
  • Repetitive motion. Such as bending, standing, twisting, stooping and sitting.
  • Able periodically to lift up to 25 pounds.


First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.


First Quality is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.