Operations & Dispatch

5 days ago

Concord, Canada YORK1 Full time

Reports to: Operations Manager, Hydrovac

YORK1 is a prominent leader in the hydrovac industry, specializing in sewer, flushing, and CCTV inspection solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced Operations & Dispatch with an understanding of sewer, flushing, and CCTV operations to join our team.


Position Summary:

The Operations & Dispatch is responsible for coordinating and optimizing the daily operations of the Hydrovac division. In consultation with the Operations Manager, this role involves overseeing the dispatching of crews, managing schedules, and ensuring efficient utilization of resources to meet client demands while maintaining a high standard of safety and quality.

Key Responsibilities:

  • Dispatch Coordination: Manage the dispatch process for hydrovac and CCTV inspection crews, equipment, and resources to various job sites, ensuring timely response to client requests and adherence to project timelines.
  • Scheduling and Planning: Develop and maintain schedules for field personnel, equipment maintenance, and service calls to optimize productivity and resource allocation.
  • Communication Liaison: Serve as the primary point of contact between field crews, clients, and internal stakeholders to relay information, address concerns, and ensure smooth operations.
  • Resource Management: Monitor inventory levels of equipment and supplies, coordinate with the Operations Manager and Fleet to ensure availability, and track equipment maintenance schedules for optimal functionality.
  • Safety Compliance: In partnership with Health and Safety, uphold and enforce safety protocols, ensuring that all operations meet regulatory standards and guidelines. Participate in regular safety briefings and audits to mitigate risks and maintain a safe work environment.
  • Problem Solving: Address operational issues and challenges as they arise, implementing effective solutions to maintain workflow continuity and customer satisfaction.
  • Documentation and Reporting: Maintain accurate records of dispatch activities, service reports, and job site information. Generate reports on operational metrics and performance indicators as needed.

Qualifications and Skills:

  • Experience: Previous experience in dispatch coordination or similar roles within the hydrovac, CCTV, sewer, or watermain industry is highly preferred.
  • Technical Knowledge: Familiarity with hydrovac operations, CCTV inspections, sewer, and watermain systems is essential to understand the intricacies of the tasks and effectively coordinate resources.
  • Organizational Skills: Strong ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Communication: Excellent verbal and written communication skills to liaise between field teams, clients, and internal departments.
  • Problem-solving: Quick decision-making ability and a proactive approach to address challenges and find solutions.
  • Attention to Detail: Keen attention to detail when managing schedules, documentation, and resource allocation.
  • Computer Proficiency: Comfortable using dispatch software, Microsoft Office, or similar tools for scheduling, reporting, and data management.
  • Education: A high school diploma or equivalent is required. Additional certifications or training in dispatch operations, logistics, or related fields are advantageous.


This role requires a proactive, detail-oriented individual with a strong understanding of hydrovac and CCTV operations, and a commitment to safety and efficiency.


Why work with YORK1?

Our employees are essential in helping us achieve our mission of providing exceptional service and innovative solutions through our infrastructure and environmental services to some of Ontario's largest commercial and residential projects. They are the foundation of our success and represent our greatest strength. We focus on investing in our employees through career development and are building a culture of success that you can be a part of.

YORK1 supports diversity, equity, and a workplace free from harassment and discrimination. We are committed to an inclusive, barrier-free recruitment and selection process and workplace. If you are contacted to participate in the recruitment, selection, and assessment process, please advise the interview coordinator of any accommodations needed to any materials or processes used to ensure you have access to a fair and equitable process. We thank everyone who applies; however, only the most qualified applicants will be contacted.

  • Operations & Dispatch

    4 days ago

    Concord, Canada YORK1 Full time

    **Reports to: Operations Manager, Hydrovac** YORK1 is a prominent leader in the hydrovac industry, specializing in sewer, flushing, and CCTV inspection solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced...

  • Operations & Dispatch

    4 days ago

    Concord, Canada YORK1 Full time

    Reports to: Operations Manager, Hydrovac YORK1 is a prominent leader in the hydrovac industry, specializing in sewer, flushing, and CCTV inspection solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced...

  • Operations Dispatch Coordinator

    2 months ago

    Concord, Canada YORK1 Full time

    **Reports **to**: Operations Manager, Hydrovac YORK1 is a prominent leader in the hydrovac industry, specializing in sewer and flushing solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced Operations Dispatch...

  • Dispatcher

    3 months ago

    Concord, Canada TransAm Carriers Full time

    Transam Carriers is currently seeking a skilled and experienced Truck Dispatcher to join our team. As a critical member of our operations team, you’ll be responsible for coordinating shipments, managing drivers, and ensuring timely deliveries. If you’re a natural problem solver with excellent communication skills and a passion for logistics, we want to...

  • Operations & Dispatch

    3 weeks ago

    Concord, Ontario, York region, Canada YORK1 Full time

    Reports to: Operations Manager, HydrovacYORK1 is a prominent leader in the hydrovac industry, specializing in sewer, flushing, and CCTV inspection solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced Operations...

  • Dispatch Manager

    5 months ago

    Concord, Canada TransAm Carriers Full time

    **Dispatch Manager will be responsible for**: - Coordinate with drivers, field personnel, and other stakeholders to schedule and dispatch deliveries, pickups, or service calls in a timely manner. - Allocate resources (vehicles, equipment, personnel) effectively to meet customer demands and operational requirements. - Utilize routing software and logístical...

  • Local Dispatcher

    1 month ago

    Concord, Canada TransAm Carriers Full time

    Transam Carriers is seeking a highly motivated individual to join our team as a Local Dispatcher to support our supply chain and the logistics department. In this role, you will play a critical role in coordinating the daily operations of local drivers and ensuring the safe and timely delivery of goods for our customers. If you’re looking for an exciting...

  • Intermodal Dispatcher

    5 months ago

    Concord, Canada Truck It Personnel Services Inc Full time

    **A large leader in transportation and Logistics company based in the Concord area is currently looking for a qualified Transportation Dispatcher for the afternoon shift.** This position is responsible to direct and monitor our drivers to pickup and deliver our customers freight in the most efficient and cost effective manner possible. Also responsible to...

  • Dispatcher and Booker

    6 months ago

    Concord, Canada ET Transport Full time

    At ET Transport, it is our mission to provide customers with reliable transportation solutions custom-tailored to their unique needs. Our **Dispatchers** are a key component in ensuring customer satisfaction. ET Transport has two main terminals with warehousing facilities and an additional drop-yard. **Qualifications** - **Must** have at least 3 years of...

  • Dispatch Planner

    5 months ago

    Concord, Canada Highlight Motor Freight Inc. Full time

    **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our...

  • Dispatch Planner

    3 months ago

    Concord, Canada Highlight Motor Freight Inc. Full time

    **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our...

  • Dispatcher

    5 months ago

    Concord, Canada Ontario Excavac Full time

    **Why Join Us**: Ontario Excavac is now operating as OE Utility Services. This rebranding is to reflect our expansion, as not only do we provide industry-leading hydro excavation services, but also an array of expert water & gas distribution specialty services, subsurface utility engineering support, best-in-class restoration, soil processing and...

  • Long Haul Dispatcher

    5 months ago

    Concord, Canada STC Warehousing and Distribution Inc. Full time

    Sure Track Group has been offering clients a seamless order fulfillment, warehousing and logistics solutions for over 30 years. We are the trusted warehousing, shipping and logistics experts. We are currently looking for a Long-Haul Dispatcher to join our company. Specific Skills: - Co-ordinate, assign and review the duties including shipping, receiving,...

  • Dispatch Planner

    5 months ago

    Concord, Canada ET Transport Full time

    At ET Transport, it is our mission to provide customers with reliable transportation solutions custom-tailored to their unique needs. Our **Planners** are a key component in ensuring customer satisfaction. ET Transport has two main terminals with warehousing facilities and an additional drop-yard. **Qualifications** - **Must** have at least 3 years of...

  • Dispatcher (Afternoon)

    5 months ago

    Concord, Canada Ontario Excavac Full time

    **Why Join Us**: Ontario Excavac is now operating as OE Utility Services. This rebranding is to reflect our expansion, as not only do we provide industry-leading hydro excavation services, but also an array of expert water & gas distribution specialty services, subsurface utility engineering support, best-in-class restoration, soil processing and...

  • Dispatcher, Trucks

    6 months ago

    Concord, Canada DaSilva and Associates Inc. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Construction **Tasks**: - Maintain work records and logs - Monitor personnel workloads and locations - Advise vehicle operators of traffic and other problems - Dispatch personnel according to schedules and work orders - Follow-up on issues with work orders - Knowledge...

  • Security Guard/dispatcher

    2 weeks ago

    Concord, Canada LTS Protective Services Full time

    **Security/Dispatcher Camera Monitoring** Full-time To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls, and verbal instructions, and to direct backup security support as necessary and to provide indirect...

  • Dispatcher (Medical Transportation)

    2 months ago

    Concord, Canada MedicVan Patient Transfer Services Inc. Full time

    MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services. **Position: Full time & Part Time Dispatcher** **Qualifications and skills...

  • Dispatcher (Medical Transportation)

    6 months ago

    Concord, Canada MedicVan Patient Transfer Services Inc. Full time

    MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services. **Position: Full time & Part Time Dispatcher** **Qualifications and skills...

  • Dispatcher/customer Service

    6 months ago

    Concord, Canada MedicVan Patient Transfer Services Inc. Full time

    MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services. **Position: Full time & Part Time Dispatcher** **Qualifications and skills...