![MedicVan Patient Transfer Services Inc.](https://media.trabajo.org/img/noimg.jpg)
Dispatcher/customer Service
3 weeks ago
MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services.
**Position: Full time & Part Time Dispatcher**
**Qualifications and skills required**:
- High school graduation
- Excellent verbal and written English
- Kind, friendly, accommodating, willing to help personality
- Excellent customer service experience and communication skills
- Professional telephone manner
- Ability to multitask
- Good organization and time management skill
- Stress management skill and ability to work under pressure
- Knowledge of Mc Office, Excel and Outlook
- Knowledge of the city of Toronto and the GTA
- Knowledge of internet use, Google Map use
- Dispatching experience in trucking, taxi or similar industry would be preferred
- Experience in Logistics would be preferred
- Some medical background would be preferred
**Duties and Responsibilities**:
- Answering multiple phone calls
- Schedule bookings and forward information to crew members
- Ensure crews are on scheduled time
- Communicate with clients, hospitals and other health care facilities in a timely and professional manner
- Follow up calls with existing client
- Prepare paperwork for crews
- Scheduling crews
- Other office and clerical duties as needed
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $23.00-$25.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
- Weekends only
Supplemental pay types:
- Overtime pay
**Experience**:
- dispatching: 3 years (required)
Work Location: In person
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