Dispatcher

5 months ago

Concord, Canada Ontario Excavac Full time

**Why Join Us**:
Ontario Excavac is now operating as OE Utility Services. This rebranding is to reflect our expansion, as not only do we provide industry-leading hydro excavation services, but also an array of expert water & gas distribution specialty services, subsurface utility engineering support, best-in-class restoration, soil processing and recycling.

To support our growth, we need to add a Scheduler to our team.

**Salary**:$60,000-$75,000

**Job Type**:Full-time, Permanent. Afternoon shift

**Benefits**:

- Paid time off
- Dental care
- Vision care
- Disability insurance
- Extended health care
- Life insurance
- Employee assistance program
- Casual dress
- Company events
- On-site parking

**Job Summary**:
In collaboration with Operations and Sales,the Dispatcher coordinates the assignments of field workers, vehicles, equipment and materials to accomplish Customer work requests and administers related paperwork. The Dispatcher will be responsible for ensuring best practice(s) in demand planning, production planning, and supply planning. They will play a key role in the overall business growth and inventory management strategies. This position will work closely with the functional leaders across the business.

**Key Responsibilities**:

- Solicits, receives, and responds to Customer request for service, both scheduled, short notice and emergency requests.
- Communicates with the team for daily follow up to clients in proactively confirming/searching for work
- Scheduling and monitoring allocation of work and efficient utilization of workforce, vehicles and equipment.
- Ensure integrity of Data Entry
- Interfaces with all appropriate departments in schedule creation, updates, and rework.
- Review demand and supply to understand bottleneck and propose alternative capacity or areas needing capacity improvement to meet demand.
- Prepares key reports of daily hydrovac volumes, monthly utilization, downtime, short notice callouts, etc.
- Prepares key reports of monthly ancillary equipment utilization

**Job Duties**
- Prepares and distributes the Daily Work Schedule for all sites.
- Prepares and updates the Weekly Work Plan.
- Facilitates daily report out.
- Understand equipment capabilities. Make recommendations to Operations/Sales in order to meet and/or exceed Customer demand.
- Ensure integrity of Data Entry
- Update field reports.
- Relay work orders, messages, and information to or from work crews.
- Coordinates field requirements, such as additional material, downed wires, etc.
- Follow up on projects as needed to ensure completed job.
- Track field employee vacations / absences
- Track weekend and overnight call outs
- Cooperate, communicate and work closely with the sales team.
- Prepare and distribute job information packages containing all relevant details of the location and work to be performed.
- Maintain good Customer relations through frequent contacts.
- Monitor field personnel, vehicles and equipment availability in order to coordinate work and schedules.
- Coordinates and tracks the redeployment of field workers and all equipment as needed through the day.
- Constantly look for improvements and help implement solutions.
- Assume responsibility for on-call activity on rotation with other Team Members
- Other related duties as required or assigned.

**Requirements**:

- High school diploma or GED required
- Formal training in scheduling
- 3+ years' Experience with fleet dispatch and/or scheduling in the construction industry.
- Experience scheduling in utility services and response (eg. hydro-excavation) preferred.
- Proficient computer skills - Outlook, Word, and experienced using Excel
- ERP software experience is an asset
- Strong English communication skills: verbal, written and interpersonal
- Strong attention to detail and very well organized
- Proven experience in Time Management, Coordination and Project Management techniques
- Able to work well under pressure, flexible and adaptable, able to deal with change
- Proactive, with excellent prioritizing and problem solving skills
- Capable of working independently with mínimal direction and mínimal supervision
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Team player within multi-disciplined and cross functional teams.
- Strong skills in: effective communication (verbal and written); problem identification and solution-oriented problem solving; collaboration, coaching and team building.
- Must be well organized and display an infectious day to day positive attitude and spirit of continuous improvement
- Awareness of safety and environmental laws and regulations.

**Working Conditions**
- Manual dexterity required to use desktop computer and peripherals.
- Open office environment
- Work in office - No remote work
- Lifting or moving up to 10lbs may be required
- Overtime as required.
- After hours on call duties as scheduled in rotation

**Job Types**: Full-time, Permanent

**Sal

  • Dispatcher

    3 months ago

    Concord, Canada TransAm Carriers Full time

    Transam Carriers is currently seeking a skilled and experienced Truck Dispatcher to join our team. As a critical member of our operations team, you’ll be responsible for coordinating shipments, managing drivers, and ensuring timely deliveries. If you’re a natural problem solver with excellent communication skills and a passion for logistics, we want to...

  • Dispatcher

    6 months ago

    Concord, Canada Highlight Motor Freight Inc. Full time

    **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our...

  • Dispatcher

    6 months ago

    Concord, Canada Waste Connections of Canada Full time

    **Waste Connections of Canada** is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. **Dispatch Duties**: The Dispatcher will schedule and coordinate multiple residential and commercial...

  • Dispatch Manager

    5 months ago

    Concord, Canada TransAm Carriers Full time

    **Dispatch Manager will be responsible for**: - Coordinate with drivers, field personnel, and other stakeholders to schedule and dispatch deliveries, pickups, or service calls in a timely manner. - Allocate resources (vehicles, equipment, personnel) effectively to meet customer demands and operational requirements. - Utilize routing software and logístical...

  • Dispatcher

    5 months ago

    Concord, Canada Groupe Touchette Inc. Full time

    The Dispatcher plans the delivery routes, establishes the picking orders and organizes the sequence of loading for the delivery trucks. He/She prepares the necessary documentation for the different routes and gives specific instructions for the drivers. He/She keeps track of the status of shipments and communicates with the service department...

  • Local Dispatcher

    2 months ago

    Concord, Canada TransAm Carriers Full time

    Transam Carriers is seeking a highly motivated individual to join our team as a Local Dispatcher to support our supply chain and the logistics department. In this role, you will play a critical role in coordinating the daily operations of local drivers and ensuring the safe and timely delivery of goods for our customers. If you’re looking for an exciting...

  • Dispatcher (Overnight)

    2 months ago

    Concord, Canada Highlight Motor Freight Inc. Full time

    **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our...

  • City Dispatcher

    6 months ago

    Concord, Canada Highlight Motor Freight Inc. Full time

    **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our...

  • Router/ Dispatch

    4 days ago

    Concord, Canada BK Freightlines Inc. Full time

    At BK Freightlines Inc., we’ve been offering clients a seamless order fulfillment, warehousing and logistics solutions. We are the trusted warehousing, shipping and logistics experts. We are urgently looking for a Router/Dispatch to ensure seamless deliveries to our customers. **Responsibilities**: - Dispatch drivers for deliveries and pick-ups -...

  • Operations & Dispatch

    7 days ago

    Concord, Canada YORK1 Full time

    **Reports to: Operations Manager, Hydrovac** YORK1 is a prominent leader in the hydrovac industry, specializing in sewer, flushing, and CCTV inspection solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced...

  • Operations & Dispatch

    7 days ago

    Concord, Canada YORK1 Full time

    Reports to: Operations Manager, Hydrovac YORK1 is a prominent leader in the hydrovac industry, specializing in sewer, flushing, and CCTV inspection solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced...

  • Operations & Dispatch

    1 week ago

    Concord, Canada YORK1 Full time

    Reports to: Operations Manager, HydrovacYORK1 is a prominent leader in the hydrovac industry, specializing in sewer, flushing, and CCTV inspection solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced Operations...

  • Operations & Dispatch

    1 week ago

    Concord, Canada YORK1 Full time

    Reports to: Operations Manager, HydrovacYORK1 is a prominent leader in the hydrovac industry, specializing in sewer, flushing, and CCTV inspection solutions. We are committed to delivering innovative and efficient services while maintaining the highest standards of safety and environmental responsibility. We are seeking a dedicated and experienced Operations...

  • Intermodal Dispatcher

    5 months ago

    Concord, Canada Truck It Personnel Services Inc Full time

    **A large leader in transportation and Logistics company based in the Concord area is currently looking for a qualified Transportation Dispatcher for the afternoon shift.** This position is responsible to direct and monitor our drivers to pickup and deliver our customers freight in the most efficient and cost effective manner possible. Also responsible to...

  • Dispatcher and Booker

    6 months ago

    Concord, Canada ET Transport Full time

    At ET Transport, it is our mission to provide customers with reliable transportation solutions custom-tailored to their unique needs. Our **Dispatchers** are a key component in ensuring customer satisfaction. ET Transport has two main terminals with warehousing facilities and an additional drop-yard. **Qualifications** - **Must** have at least 3 years of...

  • Dispatch Planner

    5 months ago

    Concord, Canada Highlight Motor Freight Inc. Full time

    **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our...

  • Dispatch Planner

    3 months ago

    Concord, Canada Highlight Motor Freight Inc. Full time

    **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our...

  • Dispatcher/customer Service

    5 months ago

    Concord, Canada Truck It Personnel Services Inc Full time

    **Customer Service Representative** Truck It Personnel is looking for an experienced Dispatcher/Customer Service responsible for Dispatch Aggregate Tractor Trailers handling customer requests, answering questions, providing service support and so much more. The position is based out of our Concord, ON office and works closely with our drivers and customers...

  • Dispatcher/customer Service

    5 months ago

    Concord, Canada Truck It Personnel Services Inc Full time

    **Customer Service Representative** Truck It Personnel Services Inc is in collaboration with a leading global company that provides solutions for speed, security, and sustainability. Our Dispatcher/Customer Service are responsible for Dispatch Aggregate Tractor Trailers handling customer requests, answering questions, providing service support and so much...

  • Dispatcher - Trucking

    3 months ago

    Concord, Canada Waste Disposal Company Full time

    We are an experienced trucking company based in Vaughan area. We are looking for Experienced Dispatcher with experience in the trucking industry. Duties and Responsibilities will include but not limited to: - Able to deal with brokers, clients, and the customers to resolve any discrepancies and directions given. - Experienced in handling trucks is...