Current jobs related to Guest Experience Manager - Edmonton - Earls Kitchen + Bar

  • Guest Experience Centre Consultant

    5 months ago

    Edmonton, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Edmonton)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Manager, Guest Experience

    2 months ago

    Edmonton, Canada Explore Edmonton Corporation Full time

    **About the Position**: The Guest Experience team focuses on ensuring that customers or visitors have a positive, seamless, and memorable experience during their time at our venues during an event. The GE team is an essential part of the customer experience and is vital to making a memorable experience for our customers. Manager, Guest Experience is...

  • Guest Experience Manager

    5 months ago

    Edmonton, Canada Montana's Full time

    Job Overview: **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out processes - Handle guest inquiries and provide accurate information about the hotel facilities and services - Manage reservations and room assignments efficiently - Address guest concerns and resolve issues promptly and professionally - Maintain a...

  • Guest Experience Manager

    4 days ago

    Edmonton, Alberta, Canada Pomeroy Kananaskis Mountain Lodge Full time

    Restaurant Services Manager Job DescriptionWe are seeking a highly skilled and motivated Restaurant Services Manager to join our team at Pomeroy Kananaskis Mountain Lodge.About the Role:The successful candidate will be responsible for leading our Food and Beverage operations, creating a warm and welcoming atmosphere for our guests, and ensuring exceptional...

  • Assistant Manager, Guest Experience

    5 months ago

    Edmonton, Canada Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Assistant Manager, Guest Experience

    2 weeks ago

    Edmonton, Canada Explore Edmonton Corporation Full time

    **About the Position**: The Guest Experience team focuses on ensuring that customers or visitors have a positive, seamless, and memorable experience during their time at our venues during an event. The GE team is an essential part of the customer experience and is vital to making a memorable experience for our customers. The Assistant Manager, Guest...

  • Manager, Guest Experience

    1 month ago

    Edmonton, Canada Explore Edmonton Corporation Full time

    About the PositionThe Guest Experience team focuses on ensuring that customers or visitors have a positive, seamless, and memorable experience during their time at our venues during an event. The GE team is an essential part of the customer experience and is vital to making a memorable experience fo

  • Guest Experience Expert

    5 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Job Number** 24047902 **Job Category** Rooms & Guest Services Operations **Location** The Westin Edmonton, 10135 100th Street, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    5 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information** Night Audit, Focused on Nights **Job Number** 24018765 **Job Category** Rooms & Guest Services Operations **Location** The Westin Edmonton, 10135 100th Street, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...

  • Guest Experience Expert

    5 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information** (Overnight) **Job Number** 24094400 **Job Category** Rooms & Guest Services Operations **Location** The Westin Edmonton, 10135 100th Street, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests...

  • Guest Experience Expert

    2 weeks ago

    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information**Guest Service Agent **Job Number**24184958 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Edmonton Centre Suites, 10222 102 Street, Edmonton, Alberta, Canada, T5J 4C5 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    2 days ago

    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**24193149 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Edmonton ICE District, 10344 102nd Street, Edmonton, Alberta, Canada, T5J 0K9 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    5 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Job Number** 23135247 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Edmonton ICE District, 10344 102nd Street, Edmonton, Alberta, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Expert Guest Experience Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Marriott International Full time

    POSITION SUMMARYAt Marriott International, we're not just about providing a smooth check-in and check-out experience. We aim to create a memorable and unique experience for our guests. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space...

  • Guest Experience Representative Ii

    4 months ago

    Edmonton, Canada University of Alberta Botanic Garden Full time

    **Who is the Guest Experience Team** - The GET consists of four key pillars working cohesively to provide an exceptional guest experience. In collaboration with broader Garden teams, we look to enhance the variety of experiences of our guests. We envision, design, and create as a front-facing unit; we are engineers of exceptional guest moments. GET...

  • Host - Guest Experience Specialist

    1 month ago

    Edmonton, Alberta, Canada Kindred Full time

    Job Title: Host - Guest Experience SpecialistWe are seeking a highly skilled and enthusiastic Host to join our team at Kindred Restaurant. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key Responsibilities:Manage guest flow to maximize seating capacity and ensure a seamless dining...

  • Host - Guest Experience Specialist

    1 month ago

    Edmonton, Alberta, Canada Kindred Full time

    Job Title: Host - Guest Experience SpecialistWe are seeking a highly skilled and enthusiastic Host to join our team at Kindred Restaurant. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key Responsibilities:Manage guest flow to maximize seating capacity and ensure a seamless dining...

  • Guest Experience Coordinator

    5 months ago

    Edmonton International Airport, Canada Century Mile Racetrack and Casino Full time

    **SUMMARY** **ESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE**: 1. Promotes all of Century Casino’s services to patrons and event guests - maintaining, developing, and implementing strategies to enhance guest satisfaction and engagement. 2. Communicate accurate information with prospective clients for potential bookings. 3. Engage in friendly...

  • Guest Experience Centre Consultant

    5 months ago

    Edmonton, Canada Recipe Unlimited Corporation Full time

    **RECIPE Is Looking For a Guest Experience Centre** **Consultant to join our Guest Services team!** **(Edmonton)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group, New York...

  • Guest Experience Expert

    5 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Job Number** 23128993 **Job Category** Rooms & Guest Services Operations **Location** The Westin Edmonton, 10135 100th Street, Edmonton, Alberta, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to...

Guest Experience Manager

2 months ago

Edmonton, Canada Earls Kitchen + Bar Full time

Earls Kitchen + Bar is an upscale casual restaurant and lounge dedicated to delivering exceptional guest experiences. We pride ourselves on creativity, quality, and innovation in every aspect of our service. As a Guest Experience Manager, you'll have the unique opportunity to guide and inspire our team, ensuring that each guest receives an unforgettable experience. We're looking for someone with a passion for leadership, a knack for creating a welcoming environment, and a commitment to excellence in service. Our ideal candidate has a commitment to teamwork and a desire to learn and grow.


The Guest Experience Manager at Earls is first and foremost a guest facing role. The GEM role is all about Guest relationships - it's your job to make regular guests, develop a database of great information to personalize Guest experiences, and to create relationships between our guests and the floor team. You will be the Maitre D's of an area forgotten, that roam the floor, moving from table to table creating special moments for our guests, and recognizing them by name and preference.


As a Guest Experience Manager, you will:


  • Exemplify exceptional leadership skills. Using our core values, you take a stand for yourself, your career, and the way you lead.
  • Be the caretaker of data and facilitator of relationships. Bridge the gap between technology and true, in-person, authentic hospitality.
  • Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions with the best interest of the restaurant in mind.
  • Demonstrate your passion for the guest experience. Display your love for food and drink through exceptional menu and product knowledge.


Benefits:

  • Comprehensive training and mentorship from experienced leaders, providing a solid foundation for long-term career growth.
  • Competitive compensation package, including opportunities for performance-based incentives.
  • Employee discounts on food and beverages, as well as opportunities to attend exclusive events and culinary experiences.
  • Opportunities for advancement within the company, with the goal of leading your own front-of-house team and making a significant impact on our guest service program.
  • Profit Share and Monthly Bonuses in addition to annual salary.


Responsibilities:

  • Lead by example in delivering exceptional guest service, setting high standards for your team.
  • Train, mentor, and support front-of-house staff, helping them develop their skills and achieve their full potential.
  • Oversee daily operations, including managing reservations, seating arrangements, and handling guest inquiries or concerns.
  • Ensure adherence to service standards, health, and safety regulations at all times.
  • Take ownership of guest experience, actively seeking feedback and making improvements as needed.
  • Embrace challenges and opportunities for growth, continuously enhancing your skills and knowledge in hospitality management.


Qualifications:

  • A passion for delivering outstanding guest experiences and a strong desire to pursue a career in hospitality.
  • Previous experience in a front-of-house leadership role is preferred but not required.
  • Excellent leadership and communication skills, with the ability to inspire and motivate your team.
  • Strong organizational skills, attention to detail, and a proactive approach to problem-solving.
  • Flexibility to work evenings, weekends, and holidays as needed.


Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.


All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.