Technical Implementation Engineer

2 days ago

Richmond Hill, Canada Paymentus Full time

Paymentus leads the North American marketplace in electronic bill payment solutions and is looking for high performers to join our development team building SaaS Fintech solutions across a range of industries. You will contribute to a massively scalable data platform that is built on top of a world-class enterprise platform supporting thousands of clients and into the millions of transactions daily. Paymentus' success and rapid growth provide employees with opportunities for career advancement.


We are looking for an innovative implementation engineer to implement solutions that will meet clients’ business needs. As an implementation engineer, you would be independently responsible for analyzing business requirements, assess current product features, identify areas that need custom implementation and oversee development and implementation teams. You would be required oversee small to medium scale implementation projects. In addition you would independently implement stories and change requests within defined quality standards and agreed estimate. Participate in triage activities to identify root cause and recommend corrective measures to resolve the situation.


API (REST, SOAP), SSO, Token authentication, SQL (ORACLE preferred) are essential skills. Payments processing experience would be good to have but not necessary. Effective communication is a Key requirement to be successful in this role.


This is an existing vacancy

Essential Functions/ Responsibilities

Advise, design and implement best practices to ensure the solution satisfy client’s requirements related to overall solution functionality, application architecture, security, and third party solution integrations

Actively listen to the client to understand their small to medium complex business requirements for multiple client implementations.

Support the client during user acceptance testing, through launch and post-implementation stabilization.Participate in triage activities to identify root cause and recommend corrective measures to resolve issues

Support Project Managers in managing project success; identify & escalate issues, and provide timely project progress updates

Work with development & dev-ops teams to influence, design, and validate solutions

Keep current on technical skills and product knowledge

Assist on special projects as assigned, including on-going ownership of stretch assignments



Education and Experience

  • Bachelor/Associate degree or equivalent experience/project management certifications preferred
  • 1-2 years of implementing web-based solutions for clients
  • API (REST, SOAP), SSO, Token authentication, SQL (ORACLE preferred)
  • Knowledge of programming languages such as Java and node js are essential skills, understanding of Linux is preferred.
  • Good problem solving skills. Must be able to analyze information to make independent decisions quickly and effectively.
  • Client-focused and strong attention to detail
  • Results driven; take ownership of issue resolution
  • Good written and verbal communication skills; capable of interfacing effectively with management, peers, and clients
  • Background in the Payments, Banking, E-Commerce, Finance and/or Utility industries helpful but not required



EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.


Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

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