Jobs: responsable call center

A leading energy company in Manitoba is seeking a Manager for the Customer Experience Center to lead a diverse team and ensure high-quality customer service. Responsibilities include managing Call Center operations, coordinating emergency responses, and leading performance improvement initiatives. The ideal candidate has significant customer service...

The Call Center Manager aids staff in resolving complex issues, researches and documents complaints through proper channels to enhance member satisfaction, and develops staff competencies through coaching and performance appraisals. This role also manages workflow, and staffing levels, and supports the cross-selling of products and services, ensuring...

Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective...

Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective...

Job Responsibilities Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing...

Job Responsibilities Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing...

Overview Insight Global is hiring a Manager of Operations/Call Center Supervisor to lead the daily performance and operational excellence of our client's ULC-certified monitoring center. This leader will oversee alarm processing, dispatch, escalations, staffing levels, real-time operations, and customer communications—ensuring all activities meet ULC...

OverviewInsight Global is hiring a Manager of Operations/Call Center Supervisor to lead the daily performance and operational excellence of our client's ULC-certified monitoring center. This leader will oversee alarm processing, dispatch, escalations, staffing levels, real-time operations, and customer communications—ensuring all activities meet ULC...

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both...

Overview Office located in Pickering, Toronto This is an in-office position with a varying schedule. New Leaf Debt Solutions has helped thousands of Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted on accrued...

OverviewOffice located in Pickering, TorontoThis is an in-office position with a varying schedule.New Leaf Debt Solutions has helped thousands of Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted on accrued...

A call center agent with exceptional customer service skills. **Requirements**: - Experience in call center services. - Skills in using computers and Microsoft software. - Knowledge of Salesforce. - Beneficial Dental knowledge. **Responsibilities**: - Initiates outbound phone calls to validate contacts and leads. - Follow up with the company’s...

**Job Summary** We are looking for a responsible, enthusiastic and motivated individual to join our growing team. Our Call Center Supervisor is tasked with: - supervising, training, motivating telemarketers, that are contacting homeowners and setting up appointments with those who are interested in acquiring an estimate on their windows or/and...

OverviewOffice located in Pickering, TorontoThis is an in-office position with a varying schedule.New Leaf Debt Solutions has helped thousands of Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted on accrued...

Remote Contact Center AgentPay Rate: $20/hour on W2Contract Length: 12 monthsLocation: Beaverton, OR Remote)Work Schedule: Monday – Friday | 9:30 AM – 6:00 PM PST | Calls will begin on 1/26/2025Training Schedule: Monday – Friday | 7:00 AM - 3:30 PM PST | 1/12 - 1/23 Classroom Training/CERaise is currently hiring a contract team member on behalf of...

Overview Insight Global is hiring a Manager of Operations/Call Center Supervisor to lead the daily performance and operational excellence of our client's ULC-certified monitoring center. This leader will oversee alarm processing, dispatch, escalations, staffing levels, real-time operations, and customer communications—ensuring all activities meet ULC...

OverviewInsight Global is hiring a Manager of Operations/Call Center Supervisor to lead the daily performance and operational excellence of our client's ULC-certified monitoring center. This leader will oversee alarm processing, dispatch, escalations, staffing levels, real-time operations, and customer communications—ensuring all activities meet ULC...

OverviewInsight Global is hiring a Manager of Operations/Call Center Supervisor to lead the daily performance and operational excellence of our client's ULC-certified monitoring center. This leader will oversee alarm processing, dispatch, escalations, staffing levels, real-time operations, and customer communications—ensuring all activities meet ULC...

Company DescriptionSmile Club Dental is a modern dental office located in Toronto, ON, dedicated to providing a tech-driven and personalized care experience for every patient. We focus on enhancing patient satisfaction by combining advanced technology with compassionate care from our skilled team. At Smile Club Dental, our mission is to make oral health...

Company Description **Kenny U-Pull** takes pride in giving used vehicles a second life. Our 25 auto recycling yards across Eastern Canada are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and counting At...