Call Center Supervisor
5 days ago
OverviewOffice located in Pickering, TorontoThis is an in-office position with a varying schedule.New Leaf Debt Solutions has helped thousands of Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted on accrued monthly interest charges.Primary ResponsibilitiesThe Call Center Supervisor will be responsible for the training and supervision of all Credit Counsellors and the Quality Assurance of the counselling function. The Call Center Supervisor should have the ability to work on special projects as they arise in addition to the regular duties performed. The Call Center Supervisor will provide guidance and mentoring to the Credit Counsellors.General DescriptionClient service minded person who enjoys coaching and training Credit Counsellors,Must be able to counsel customers on financial issues on the phone, via the internet, and face to face,Ability to work independently on special projects,Ability to manage details and multiple tasks, and meet required deadlinesMust be able to perform various Credit Counselling duties as needed, including counseling clients,Able to assist with Credit Counselling team management duties and responsibilities, including hiring,Ability to develop and modify a team attitude and approach and increase morale,Must be able to communicate effectively with other departments and personnel,Any other tasks as assigned to them.Minimum RequirementsBachelor’s degree required,Passed certified credit counseling exam, or ability to pass exam within 36 months of employment,Management experience; hands on supervision in a credit counselling environment an asset,Previous experience in credit and/or collections, financial planning preferred,Strong people skills and be able to communicate effectively both orally and in written form,Ability to empathize with people in distress,Ability to work independently while meeting deadlines,Attention to detail and be able to multi-task and prioritize work on a daily basis.Credit counselor certification with an AFCC designation to be obtained and maintained within three years of hire.Experience working in a call center environment. Preferably within Financial Services, Mortgages or Collections. #J-18808-Ljbffr
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Call Center Supervisor
1 week ago
Pickering, Canada VentureTech Solutions Full timeCall Center Supervisor Office located in Pickering, Toronto This is an in-office position with a varying schedule. New Leaf Debt Solutions has helped thousands of Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted...
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Call Center Supervisor
6 days ago
Pickering, Canada VentureTech Solutions Full timeCall Center Supervisor Office located in Pickering, Toronto This is an in-office position with a varying schedule. New Leaf Debt Solutions has helped thousands of Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted...
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Call Center Supervisor
5 days ago
Pickering, Canada VentureTech Solutions Full timeOverview Office located in Pickering, Toronto This is an in-office position with a varying schedule. New Leaf Debt Solutions has helped thousands of Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted on accrued...
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Call Center Supervisor
5 days ago
Pickering, Canada VentureTech Solutions Full timeOverview Office located in Pickering, Toronto This is an in-office position with a varying schedule. New Leaf Debt Solutions has helped thousands of Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted on accrued...
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Call Center Representative/customer Service
2 weeks ago
Pickering, Canada Trattoria La Villetta Full time**Job Overview**: As a Call Center Representative / Customer Service agent, you will be the first point of contact for our customers, providing exceptional service and assistance with reservations, orders, and inquiries. **Responsibilities**: - Answer incoming calls from customers in a professional and courteous manner, providing information about our...
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Garden Center Merchandiser
6 days ago
Pickering, Canada JEFFERY'S GREENHOUSES INC Full time**Garden Center Merchandiser** (Pickering, #Area1) - 1 Full Time, 1 Part Time - Seasonal: (early April to mid-July) - Location: Kingston Rd, Pickering, ON L1V 1B5 **If you love flowers & plants, working outdoors and making people smile, we want to meet you!** - Energy and Creativity - Flair for Merchandising and Plants. (has plant knowledge or willing to...
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Workshop Supervisor
7 days ago
Pickering, Canada Sport Driving Canada Full time**Join Our Team!** Sport Driving Canada is currently seeking a full-time Workshop Supervisor to join our client’s team at the Porsche Experience Centre Toronto (PEC). We are proud to support Porsche Canada, a leader in the luxury automobile industry known for its innovation and performance. Our commitment is to provide exceptional driving experiences and...
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LUNCHROOM SUPERVISOR
9 hours ago
Pickering, Ontario, Canada Durham District School Board Full timeSummaryLunchroom Supervisors work under the direction of the Principal of the school to which they have been appointed. Lunchroom Supervisors shall be responsible for supervising students who remain on the school grounds over the lunch hour recess. The Principal shall determine the time period during which the lunchroom supervisor will be...
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Credit Counseling Team Lead – Training
5 days ago
Pickering, Canada VentureTech Solutions Full timeA Toronto-based debt management firm is looking for a Call Center Supervisor to oversee the training and supervision of Credit Counsellors. The role requires a Bachelor's degree and management experience in a credit counselling environment. This in-office position prioritizes client service and effective communication skills. Candidates should be empathetic...
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Credit Counseling Team Lead – Training
5 days ago
Pickering, Canada VentureTech Solutions Full timeA Toronto-based debt management firm is looking for a Call Center Supervisor to oversee the training and supervision of Credit Counsellors. The role requires a Bachelor's degree and management experience in a credit counselling environment. This in-office position prioritizes client service and effective communication skills. Candidates should be empathetic...
