Jobs: responsable service desk


  • Lethbridge, AB TJ A, Canada Lethbridge Police Service Full time

    (EXTERNAL)2026JAN07LPS IT SERVICE DESK SUPPORT TECHNICIAN(Full-time Term Relief Position)**Please note only applications submitted through the Bamboo HR link below will be accepted. Applications submitted through City of Lethbridge website or other third-party sites, will not be considered**The City of Lethbridge () proudly acknowledges that we are located...


  • Montréal, Canada Tecsys Full time

    This is a 6 months temporary contract with the possibility of being permanent after 6 months. We are seeking a **Level 1 Service Desk Technician **who will ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user service requests and escalating...


  • Toronto, Canada ONT.COLLEGE OF TEACHERS Full time

    **Posting 23-27** **Service Desk Supervisor** **Information Technology Unit, Corporate Services** **_ Permanent Position; Category 6_**: **_ Hiring Range - $80,685-$95,956_**: - Salary Range - $80,685-$111,229_ The Service Desk Supervisor’s role is to oversee the Service Desk team and ensure that end users receive the appropriate assistance. This...

  • Analyst, Service Desk

    1 month ago


    Vancouver, Canada Morguard Full time

    Morguard is looking for an Analyst, Service Desk to join our team at the Vancouver Regional Office The Analyst, Service Desk is accountable to the Manager, Service Desk for responding to, resolving and tracking end user questions and technical issues in accordance with the Service Level Agreement (SLA) of IT Service Desk. **DUTIES AND...

  • Service Desk

    2 weeks ago


    Montreal, Quebec, Canada USN Solutions Full time

    Job Description Service Desk Technicians are responsible for answering technical assistance requests coming through phone calls, emails and a web interface.Duties- L2 troubleshooting over phone and remote connectivity- diagnose and solve technical hardware and software issues- Application support and troubleshooting for Google Corporate Mail, Lotus Notes,...


  • Burnaby, BC VJ E, Canada Umbrella IT Services Full time

    About UsWe are a high-performing Managed IT Services Provider serving small and mid-sized businesses that rely on us to keep their operations stable, secure, and scalable. Our service desk is the heartbeat of the company, and we are hiring a Service Desk Manager to lead it with clarity, accountability, and a strong client-first mindset.This role is ideal for...

  • Service Desk

    2 weeks ago


    Montreal, Quebec, Canada USN Solutions Full time

    Job DescriptionService Desk Technicians are responsible for answering technical assistance requests coming through phone calls, emails and a web interface.Duties- L2 troubleshooting over phone and remote connectivity- diagnose and solve technical hardware and software issues- Application support and troubleshooting for Google Corporate Mail, Lotus Notes,...


  • Ottawa, Canada Arsenault Full time

    Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...

  • Service Desk Analyst

    2 weeks ago


    Edmonton, Canada Aecon Full time

    What is the Opportunity?Reporting to the Service Desk Team Lead, the Service Desk Analyst is responsible for the administration of all incidents and service requests to ensure timely resolution along with providing front-line support to our end-user community. The Service Desk Analyst will leverage the Information Services team to ensure that customer...

  • Service Desk

    2 weeks ago


    Montreal, Quebec, Canada USN Solutions Full time

    Job DescriptionService Desk Technicians are responsible for answering technical assistance requests coming through phone calls, emails and a web interface.Duties- L2 troubleshooting over phone and remote connectivity- diagnose and solve technical hardware and software issues- Application support and troubleshooting for Google Corporate Mail, Lotus Notes,...


  • Ottawa, Canada Alterna Full time

    **Scope of Position** Reporting to the VP of IT and Banking Support, the Manager, Service Desk is responsible for managing the daily operations of the IT service desk. The service desk is responsible for the efficient resolution of Tier I and II service requests for all employees. This role will help develop and modernize the business systems support model...


  • Greater Montreal Metropolitan Area, Canada Fujitsu Full time

    About the CompanyFollowing rapid expansion of new client initiatives, the Fujitsu is seeking a skilled IT Service Desk Team Leader to join our dynamic Managed Services Team.About the RoleThe Service Desk Team Lead motivates, develops, and leads a team of Process Controllers, Service Desk Experts, and Service Desk Agents to ensure delivery of Incident and...

  • Manager, Service Desk

    2 weeks ago


    Toronto, Canada Torys LLP Full time

    Position OverviewThe Manager, Service Desk is responsible for overseeing daily operations and team performance within the Service Desk and IT Operations environment. This role combines technical expertise with leadership responsibilities to ensure high-quality support services and team engagement.Key AccountabilitiesOversee scheduling and work allocation for...


  • Prince George, Canada Drax Group Full time

    IT Service Desk Analyst Salary Range: $67,000 - $68,000 Location: Prince George, BC As an IT Service Desk Analyst at Drax, the purpose of this is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. KeyResponsibilitiesThe responsibilities of the Service Desk team...

  • Manager, Service Desk

    2 weeks ago


    London, ON NA N, Canada Info-Tech Research Group Full time

    Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives...


  • Orillia, Canada eCapital Full time

    Reporting to the Service Desk Manager, the **Service Desk Analyst** will provide Tier 1 (and occasionally Tier 2) support to the internal customers within the eCapital environment including remote users. As the first line of IT support, you will be responsible for analysis, diagnosis and resolution of support requests by documenting issue severity and...

  • Service Desk Analyst

    2 weeks ago


    Ottawa, Ontario, Canada Arsenault Full time

    Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...

  • Manager, Service Desk

    2 weeks ago


    Toronto, Canada Torys LLP Full time

    Position Overview The Manager, Service Desk is responsible for overseeing daily operations and team performance within the Service Desk and IT Operations environment. This role combines technical expertise with leadership responsibilities to ensure high-quality support services and team engagement. Key Accountabilities Oversee scheduling and work allocation...

  • Service Desk Analyst

    2 weeks ago


    Ottawa, Ontario, Canada Arsenault Full time

    Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...


  • Toronto, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...