helpdesk analyst

The Running Room IT Department in Edmonton is looking for a permanent full-time IT Helpdesk Analyst to support the day-to-day operation and follow directions the IT Department manager provides. The team is small, and tasks change quickly. The individual needs to be flexible, well organized and able to handle the stress of changing...

Job description IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 2+ years of experience working for a Managed Service...

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means...

Under the direction of the Director of Corporate Services, the Helpdesk Analyst is responsible for maintaining all computer systems, ensuring that they run smoothly and providing technical support and advice to computer users.   Job Responsibilities Act as the primary resource for end user computer related problems/issues and questions. Maintain, analyze,...

Role Overview The Service Desk Analyst (L1) serves as the primary point of contact for end users requiring IT support within a managed services environment. The role focuses on delivering first-level technical assistance for hardware, software, network connectivity, and collaboration tools while ensuring compliance with service level agreements (SLAs). Key...

AI Support Analyst Job Description:- Role Summary We are seeking a Level 2.5 AI Support Analyst to act as the front line for end user AI — answering user questions across the firm’s AI portfolio (Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion))...

IFG is looking for competent Helpdesk Support to provide fast and useful technical assistance to our client's operations. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult...

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto...

Title: Service Desk Analyst (L1) Location: Mississauga, Ontario (Hybrid) Role Overview The Service Desk Analyst (L1) serves as the primary point of contact for end users requiring IT support within a managed services environment. The role focuses on delivering first-level technical assistance for hardware, software, network connectivity, and collaboration...

IBMS (Operative BMS) SME-Techno-Functional Analyst Required Skills: • Strong experience in Operative IBMS BMS system • Knowledge of broadcast/media workflows (scheduling, ad sales, traffic, billing) • Hands-on SQL & database troubleshooting (mandatory) • Experience in helpdesk / EUC support environment • Familiarity with ServiceNow/JIRA or similar...

Job Description:- Role Summary We are seeking a Level 2.5 AI Support Analyst to act as the front line for end user AI — answering user questions across the firm’s AI portfolio (Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion)) and capturing every...

Company Name: PBS Systems Job Location: Calgary, AB (Technical Center) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel throughout Canada and USA, 1 week per month Bilingual Sales Support Analyst - Tier 1 Reports To: Team Lead, Sales Support PBS is the fastest growing “All Inclusive...

Position Summary De La Salle College is seeking an Intermediate Systems and Network Analyst to support, maintain, and improve the school's technology infrastructure, systems, devices, cybersecurity tools, and educational platforms. This is not an entry-level role. The successful candidate must be able to work independently, troubleshoot problems with...

  Summary: Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes? If you answer “yes” to any of these questions, then join our team of Business Analysts! At Willson International, we’re creating an...

The Running Room IT Department in Edmonton is looking for a permanent full-time IT Helpdesk Analyst to support the day-to-day operation and follow directions the IT Department manager provides. The team is small, and tasks change quickly. The individual needs to be flexible, well organized and able to handle the stress of changing priorities. ...

Role Summary Urbacon is a Toronto-based, full-service design, construction, and real estate development company with about 150 people. Our IT team is small, hands-on, and close to the business – you will know the people you support, and your work will be visible. We are looking for an IT Support Specialist to be the primary point of contact for day-to-day...

Position description The Information Technology Support Specialist - Level 2 will provide support to the Mount Allison University community and external clients with whom the university has an agreement or contract through the installation, maintenance, support and repair of all computers, printers and related hardware and software. As top-tier technical...

_____________________________________________________________ About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps...

Application Deadline:07/23/2026Address:181 Bay StreetJob Family Group:TechnologyThe PositionThe IT Helpdesk Support Analyst is the first point of contact for technical assistance across theorganization. This role is responsible for delivering high-quality Tier 1 support, resolving commonhardware and software issues, and escalating more complex problems to...

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Position...