Infrastructure Delivery Lead

1 month ago

Toronto ON Yonge St, Canada Cognizant Full time

At Cognizant, our global community sets us apart—an upbeat, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw encouragement from dedicated colleagues and leaders. Cognizant is right where you belong.

Role overview

We are seeking a highly expert Infrastructure Delivery Lead to join our dynamic team The ideal candidate will have extensive technical skills in Core Network, Database and SQL, Cloud Storage, Backup, DR Services ,Unix and Windows Server Admin.

What you’ll do

  • Understand and resolve the key Challenges and Business impact for the Site (coordination with all AIMS teams and follow-up until closure).
  • Avoid Potential P1s, expedite MTTR for P1s, reduce P2 incidents volume.
  • Address reoccurring issues / RCAs / Proactive PB Management for the Site.
  • Active operational involvement in Planning / Implementation of the Critical Changes for the Site.
  • To review the list of servers supported by AIMS and to handle the missing ones.
  • Will ensure stability of the manufacturing plant systems health and Operational Excellence and Obsolescence remediation.

What you bring to the role

  • Possess a minimum of 12- 17 years of experience in project management with a proven technical background.
  • Demonstrate expertise in Database, SQL, Core Network Backup, DR Services, Unix and Windows Server Administration.
  • Exhibit excellent project planning scheduling and resource allocation skills.
  • Expertise in risk management and problem-solving.
  • Display a track record of successful project delivery in complex environments.
  • Experience in Customer Management within the Life Sciences Customer Service domain is a plus.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is an Onsite position requiring 5 days a week in a client office in North York, ON. Canada. Regardless of your working arrangement, we are here to support a balanced work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

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