Infrastructure Delivery Lead

4 weeks ago

Toronto ON Yonge St, Canada Cognizant Full time
About the Role

Cognizant is seeking a highly skilled Infrastructure Delivery Lead to join our dynamic team. As a key member of our infrastructure team, you will be responsible for ensuring the stability and operational excellence of our manufacturing plant systems.

Key Responsibilities
  • Resolve key challenges and business impacts for the site, coordinating with all AIMS teams and following up until closure.
  • Avoid potential P1s, expedite MTTR for P1s, and reduce P2 incidents volume.
  • Address reoccurring issues, RCAs, and proactive PB management for the site.
  • Active operational involvement in planning and implementation of critical changes for the site.
  • Review the list of servers supported by AIMS and handle missing ones.
Requirements
  • Possess a minimum of 12-17 years of experience in project management with a proven technical background.
  • Demonstrate expertise in Database, SQL, Core Network, Backup, DR Services, Unix, and Windows Server Administration.
  • Exhibit excellent project planning, scheduling, and resource allocation skills.
  • Expertise in risk management and problem-solving.
  • Display a track record of successful project delivery in complex environments.
  • Experience in Customer Management within the Life Sciences Customer Service domain is a plus.
Working Arrangements

We believe hybrid work is the way forward, providing flexibility wherever possible. This is an onsite position requiring 5 days a week in a client office in North York, ON, Canada. We strive to support a balanced work-life balance through our various wellbeing programs.

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