Customer Expansion Specialist
7 months ago
About the role
As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing.
How you will make an impact:
- Conduct outbound calls to prospective customers.
- Qualify leads by assessing their needs, budget, and decision-making process.
- Engage prospects in meaningful conversations to uncover opportunities and overcome objections.
- Maintain accurate and up to date records of all interactions and outcomes in a Customer Relationship Management (CRM) system.
- Meet or exceed monthly objectives and targets.
We’re looking for someone with
- High School diploma; College Degree an asset.
- Experience in outbound calling or telemarketing.
- Excellent communication skills, both verbal and written.
- Ability to effectively navigate objections and handle rejections.
- Familiarity with using a Customer Relationship Management (CRM) system.
It’d be great if you are
- Self-motivated and driven to succeed with strong organizational and interpersonal skills.
- Able to adapt and excel in fast paced, changing market conditions.
- Reliable and punctual with a strong work ethic and positive attitude.
Why join us
Our approach to employee wellness is holistic, which is why alongside competitive salaries, and premium health and dental benefits, corporate employees have access to:
● Wellness amenities such as onsite gym, fitness studio, and employee lounge
● Group RRSP plan to take care of future you
● Onsite medical clinic and telemedicine
● Daily shuttle bus from two downtown locations
● Subsidized employee cafe with delicious meals and snacks
Future Electronics is taking a hybrid approach to work. We value collaboration and working together, which our offices facilitate, combined with working remotely.
Future Electronics is an equal opportunity employer.
-
Customer Expansion Specialist
5 months ago
Pointe-Claire, Canada Future Electronics Full timeAbout the role As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. How you will make an...
-
Customer Expansion Specialist
6 months ago
Pointe-Claire, Canada Future Electronics Full time**About the role** As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. **How you will make an...
-
Customer Expansion Specialist
4 months ago
Pointe-Claire, Canada Future Electronics Full time**About the role** As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. **How you will make an...
-
Customer Expansion Specialist
6 months ago
Pointe-Claire, Canada Future Electronics Full time**About the role** As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. **How you will make an...
-
Customer Expansion Specialist
1 month ago
Pointe-Claire, Canada Future Electronics Full time**About the role** As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. **How you will make an...
-
Customer Expansion Specialist
7 months ago
Pointe-Claire, Canada Future Electronics Full timeAbout the role As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. How you will make an...
-
Customer Expansion Specialist
5 months ago
Pointe-Claire, Quebec, Montréal, Canada Future Electronics Full timeAbout the role As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. How you will make an...
-
Customer Expansion Specialist
7 months ago
Montréal, QC, Canada Future Electronics Full timeAbout the role As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. How you will make an...
-
Business Development Representative
1 week ago
Pointe-Claire, Quebec, Canada Future Electronics Full timeAbout the RoleAs a Business Development Representative - Customer Expansion, you will be responsible for driving revenue growth through outbound calls, lead generation, and providing solutions to delight our customers. You will play a pivotal role in qualifying and expanding our customer base and work closely with internal teams, including sales and...
-
Customer Success Agent
1 week ago
Pointe-Claire, Canada Future Electronics Full timeAbout the RoleAt Future Electronics, we're looking for a highly motivated and skilled Customer Expansion Specialist to join our team. As a key player in our sales team, you will be responsible for expanding our customer base by identifying new business opportunities and providing solutions to delight our customers.Key Responsibilities:Conduct outbound calls...
-
Customer Retention Specialist
6 months ago
Pointe-Claire, Canada RankWorks Full timeAs a company rapidly expanding, RankWorks is seeking a Retention Specialist with a passion for customer success, demonstrated by a proven track record. You are a quick thinker, well organized, and determined to succeed. This position is mentally stimulating and every day is a learning opportunity to expand your knowledge. We especially would love to hear...
-
Customer Success Specialist
6 months ago
Montréal, Canada Snappy Innovation Inc. Full timeSnappy Innovation Inc. Snappy, a provider of digital-first, easy-to-deploy restaurant management Software-as-a-Service (SaaS) that allows you to manage every touchpoint of the guest experience using one simple platform. We’re a team of foodies who’ve come together from across Canada to bring innovative technology to restaurants. Restaurants choose...
-
Manager of Montreal Expansion and Property
6 months ago
Montréal, Canada Guestilo Full time**Company Overview**:Guestilo is a leading Short Term Rental (STR) company headquartered in Toronto, with a focus on providing exceptional guest experiences. We operate across multiple locations including Toronto, Montreal, the USA (specifically North Carolina and Florida), offering premium accommodations and excellent service to our guests. **Position...
-
Auto Claims Specialist
4 weeks ago
Pointe-Claire, Quebec, Canada Sécurité Nationale Compagnie d'Assurance Full timeAbout Sécurité Nationale Compagnie d'AssuranceWe are a leading provider of insurance services, dedicated to protecting Canadian families and helping them achieve their financial goals. Our team is passionate about delivering exceptional customer experiences and making a meaningful impact in our communities.Job Title: Auto Claims Specialist - Customer...
-
Pointe-Claire, Quebec, Canada Randstad Full timeCompany Overview">Randstad, a leading staffing agency, is currently seeking an experienced Logistics Specialist to join our team in Pointe-Claire. This role plays a vital part in the import department's daily operations.">Job Summary">We are looking for an exceptional professional with extensive experience in customs brokerage, possessing knowledge of...
-
Customer Support Specialist for Insurance Claims
4 weeks ago
Pointe-Claire, Quebec, Canada Sécurité Nationale Compagnie d'Assurance Full timeAbout Sécurité Nationale Compagnie d'AssuranceWe are a leading provider of insurance services, dedicated to helping individuals and families protect their assets and well-being.Job SummaryWe are seeking an experienced Customer Support Specialist to join our team in handling insurance claims. As a key member of our claims department, you will be responsible...
-
Expansion Sales Trainer
6 months ago
Montréal, Canada MaintainX Full timeMaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 6,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds,...
-
Customer Service Specialist
4 weeks ago
Pointe-Claire, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at The Toronto-Dominion Bank (Canada). In this role, you will provide exceptional support to our clients, responding to their inquiries and resolving any issues that may arise. Your strong communication skills and ability to work collaboratively...
-
Customer Service Billing Specialist
3 weeks ago
Pointe-Claire, Quebec, Canada Mircom Group of Companies Full timeService Billing Administrator Role at Mircom Group of CompaniesWe are seeking a detail-oriented and bilingual Customer Service Billing Specialist to join our team at Mircom Group of Companies in Pointe Claire. This role involves handling all billing-related activities, ensuring timely invoicing, and maintaining accurate documentation.About the JobThe...
-
Customer Success Specialist
4 days ago
Montréal, Canada Snappy Innovation Inc. Full timeSnappy Innovation Inc. Snappy, a provider of digital-first, easy-to-deploy restaurant management Software-as-a-Service (SaaS) that allows you to manage every touchpoint of the guest experience using one simple platform. We’re a team of foodies who’ve come together from across Canada to bring innovative technology to restaurants. Restaurants choose...