Customer Expansion Specialist
1 week ago
As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer.
You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing.
How you will make an impact:
- Conduct outbound calls to prospective customers.
- Qualify leads by assessing their needs, budget, and decisionmaking process.
- Engage prospects in meaningful conversations to uncover opportunities and overcome objections.
- Maintain accurate and up to date records of all interactions and outcomes in a Customer Relationship Management (CRM) system.
- Meet or exceed monthly objectives and targets.
- High School diploma; College Degree an asset.
- Experience in outbound calling or telemarketing.
- Excellent communication skills, both verbal and written.
- Ability to effectively navigate objections and handle rejections.
- Familiarity with using a Customer Relationship Management (CRM) system.
- Selfmotivated and driven to succeed with strong organizational and interpersonal skills.
- Able to adapt and excel in fast paced, changing market conditions.
- Reliable and punctual with a strong work ethic and positive attitude.
Our approach to employee wellness is holistic, which is why alongside competitive salaries, and premium health and dental benefits, corporate employees have access to:
- Wellness amenities such as onsite gym, fitness studio, and employee lounge
- Group RRSP plan to take care of future you
- Onsite medical clinic and telemedicine
- Daily shuttle bus from two downtown locations
- Subsidized employee cafe with delicious meals and snacks
Future Electronics is an equal opportunity employer.
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