Data Science Manager

3 weeks ago

Toronto, Canada MathCo Full time

To explore more roles at MathCo® visit our careers page.


Designation: Data Science, Manager – Customer Success

About Us

TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO.


For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.


ROLE DESCRIPTION

  • We are looking for passionate individuals to help our clients solve complex challenges enabling their sustained analytics transformation.
  • As a member of our Customer Success organization, the candidate will lead a team of consultants who will design, execute, and implement cutting-edge analytical solutions and capabilities.
  • The candidate will be responsible for institutionalizing data-driven insights and recommendations to bring customer strategies to life.
  • An ideal candidate should be able to manage key client engagements and existing relationships exceedingly well while leading internal teams.
  • This role will involve understanding the customer’s business, generating insights, developing recommendations, and presenting these to clients and their management. The candidate will also be accountable for communicating strategy & delivery plan with clients, ensuring full alignment across client & internal team, and mitigating potential risks & escalations.
  • The candidate should become familiar with the strategic direction of our customers and help them translate their goals into action on existing engagements while helping develop a pipeline of additional projects.


Job Responsibilities

  • Design strategy and roadmap for building analytics capabilities for clients.
  • Solve complex business problems for organizations, leveraging conventional and new-age data sources and applying cutting-edge advanced analytics techniques.
  • Build relationships with customers to become a trusted partner who provides thought leadership and strategic guidance.
  • Lead, mentor, and coach a team of Associates and Senior Associates across our US and offshore offices to ensure the success of both our team members and our customers.
  • Work with counterparts in India - who lead local Delivery teams - to effectively deliver projects leveraging our global delivery model.
  • Proactively identify business development opportunities for your existing client engagements & departments.


Being a Mathemagician

  • Understand & embody MathCo’s culture and way of working.
  • Demonstrate an ownership mindset to drive results, striving for excellence.
  • Engage actively and contribute to initiatives fostering company growth.
  • Support diversity and understand different perspectives.


Required Qualifications

  • Bachelor’s degree.
  • Experience working with the Retail or Consumer Goods industry is an added advantage.
  • 7 - 14 years experience managing projects in a fast-paced environment across various industries or functions with a demonstrated track record of successful leadership.
  • Proven technical expertise in machine learning and data science) and knowledge of various analytics tools (R/SAS/Python/SPSS etc.).
  • Demonstrated ability to structure and manage large-scale analytics programs - identifying resource and technical requirements, defining methodology, and operationalizing the program.
  • Strong networking capability coupled with a growth mindset focused on acquiring new projects and growing existing engagements.
  • Experience in working with cross-functional and cross-cultural teams.
  • High level of comfort dealing with ambiguity and change; must be able to translate business gaps into analytics problems defining the analytical approach, delivering actionable insights, and operationalizing recommendations.
  • Demonstrated ability to build strong client relationships, often in complex and sensitive environments.
  • Must be willing to travel up to 80% of the time.


Preferred Qualifications

  • Bachelor’s degree in a quantitative field.
  • Master’s in Business Analytics, Data Sciences or equivalent.
  • Experience with marketing intelligence (e.g., marketing media mix modeling, multi-touch attribution, etc.).
  • Consulting background is a plus.


PLEASE NOTE: Candidates must be legally authorized to work in Canada and able to travel to the United States.


As a testament to our growth, we have been,

  • Positioned as a leader in Top Generative AI ServiceProviders – PeMa Quadrant 2023 by AIMResearch
  • Recognized among the Inspiring Workplaces in North America, 2023
  • Accredited for Inclusive Practices by Great Place to Work Institute, India
  • Recognized among India’s Best Workplaces™ for Diversity, Equity, Inclusion & Belonging 2023 by Great Place To Work® India.... among others.

To know more visit our website.

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