Support Specialist

3 months ago


Ottawa, Canada NAHEL RECRUITMENT Full time
Description

We are currently seeking a Support Specialist to join our team. As a Support Specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for resolving software and hardware issues, troubleshooting network problems, and ensuring a positive customer experience. If you have a passion for helping others and possess excellent problem-solving skills, we want to hear from you

Responsibilities
  • Provide technical assistance and support to customers via phone, email, and chat
  • Diagnose and troubleshoot software, hardware, and network problems
  • Collaborate with cross-functional teams to resolve complex issues
  • Document and track customer issues to ensure timely resolution
  • Ensure a high level of customer satisfaction by providing exceptional service
  • Stay up-to-date with the latest industry trends and technologies
  • Assist with the testing and implementation of software updates and patches




  • Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services in Cornwall. As a key member of our intake team, you will provide administrative support to ensure the efficient delivery of patient-centered care.

  • Support Specialist

    3 months ago


    Ottawa, Canada NAHEL RECRUITMENT Full time

    DescriptionWe are currently seeking a Support Specialist to join our team. As a Support Specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for resolving software and hardware issues, troubleshooting network problems, and ensuring a positive customer experience. If you have a passion...


  • Ottawa, Canada Lawlor Therapy Support Services Full time

    Lawlor Therapy Support Services Inc. is seeking dynamic, positive, and creative Child and Youth Workers, Behavioral Specialists, Developmental Support Workers, Educational Assistants, or those with a degree/diploma in a related field or currently enrolled in a related program to join our team. Our Behavior Intervention Workers/Academic Remediation...


  • Ottawa, Canada Community Addiction Peer Support Association Full time

    Bilingual Training and Education SpecialistOrganization: CAPSALocation: Ottawa, ON (On-site)Position Type: Full-timeSalary range: $For more than a decade, we have led practical training, research, andcommunity events with service providers, policymakers, employers, and academics to promoteand design equitable services and supports. Our work blends...


  • Ottawa, Ontario, Canada Fortinet, Inc. Full time

    Fortinet IT Support Specialist Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our Fortinet team in Ottawa. As an IT Support Specialist, you will provide technical assistance to our internal users, ensuring a seamless and secure experience.Key Responsibilities:Provide technical support via email, phone, and tickets for various...


  • Ottawa, Ontario, Canada Metcalfe Street Dental Full time

    We are seeking a highly skilled and organized Dental Support Specialist to join our team at Metcalfe Street Dental. The successful candidate will provide exceptional support in preparing patients for dental examinations, scheduling appointments, and maintaining accurate records.About the Role:This is a permanent position working 40 hours per week. As a...


  • Ottawa, Ontario, Canada EssilorLuxottica Full time

    Riverside Opticalab Ltd, a world-leading manufacturer and supplier of optical solutions, is seeking a skilled Diagnostic Support Specialist to join their team. With a strong background in optics or a related field, this individual will be responsible for supporting customer experience teams and customers by analyzing preproduction orders, proposing solutions...


  • Ottawa, Ontario, Canada Canlan Sports Full time

    Job Title: Technical Support SpecialistAt Canlan Sports, we are seeking a skilled Technical Support Specialist to join our team.Key Responsibilities:Provide technical support to employees and customersInstall and configure computer systems and softwareTroubleshoot and resolve technical issuesPerform backups and recoveries of dataRequirements:1-2 years of...


  • Ottawa, Ontario, Canada Randstad Full time

    We are seeking a highly organized and customer-focused individual to join our team as an Operations Support Specialist.About the RoleThis is a temporary position lasting 6 months, working Monday to Friday from 8:30 AM to 5:00 PM in Ottawa Downtown. The successful candidate can expect a competitive salary range of $50,000 to $60,000 per year.Job DescriptionAs...


  • Ottawa, Canada DNSnetworks Corp Full time

    Salary: 60-70k The technical support engineer's main responsibilities: - Evaluate the performance of existing computer systems, plan and direct upgrades and improvements, troubleshoot problems / test and resolve issues. - Provide recommendations to enhance IT systems and services. - Support, administer, configure, and install software and hardware products...


  • Ottawa, Ontario, Canada Maple Health Pharmacy Full time

    At Maple Health Pharmacy, we are seeking a highly skilled and organized Pharmacy Support Specialist to join our team.The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.As a Pharmacy Support Specialist, you will be responsible for assisting pharmacists with...


  • Ottawa, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly organized and detail-oriented Office Support Specialist to join our team at beBee Professionals in Ottawa. As an Office Support Specialist, you will be responsible for providing administrative support to our office operations, ensuring smooth day-to-day functions.Key Responsibilities:Manage office correspondence, answer phone calls,...

  • Support Specialist

    2 months ago


    Ottawa, ON, Canada NAHEL RECRUITMENT Full time

    Description We are currently seeking a Support Specialist to join our team. As a Support Specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for resolving software and hardware issues, troubleshooting network problems, and ensuring a positive customer experience. If you have a...

  • Support Specialist

    2 months ago


    Ottawa, Ontario, Ottawa region, Canada NAHEL RECRUITMENT Full time

    DescriptionWe are currently seeking a Support Specialist to join our team. As a Support Specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for resolving software and hardware issues, troubleshooting network problems, and ensuring a positive customer experience. If you have a passion...

  • Support Specialist

    3 months ago


    Ottawa, ON, Canada NAHEL RECRUITMENT Full time

    Description We are currently seeking a Support Specialist to join our team. As a Support Specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for resolving software and hardware issues, troubleshooting network problems, and ensuring a positive customer experience. If you have a...


  • Ottawa, Ontario, Canada Fortinet, Inc. Full time

    Job SummaryWe are seeking a skilled Cybersecurity IT Support Specialist to join our Fortinet team in Ottawa. This role offers an exciting opportunity to work with cutting-edge and highly secure IT systems, providing technical support to internal users.


  • Ottawa, Ontario, Canada Family Dental Care Full time

    About the RoleWe are seeking a skilled Dental Support Specialist to join our team at Family Dental Care. As a key member of our dental practice, you will play a vital role in providing exceptional patient care and administrative support.

  • IT Support Specialist

    4 weeks ago


    Ottawa, Ontario, Canada TEKRRA1 Full time

    Job Overview:We are seeking a skilled IT Support Specialist to work onsite in a dynamic environment. The ideal candidate will possess strong administrative experience with PowerEdge Server (Rack and Tower) and PowerScale systems. As a Canadian citizen, the successful candidate will be responsible for supporting an AI/HPC client environment.Key...


  • Ottawa, Ontario, Canada Larus Technologies Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to manage and support the daily operations of our office. The ideal candidate will be a proactive problem-solver with excellent interpersonal skills and the ability to handle multiple tasks efficiently in a fast-paced environment.


  • Ottawa, Canada Alttechnical Full time

    ALT Technical is looking to fill a full-time position for a Systems Support Specialist for our Ottawa Office.As a System Support Specialist you would be responsible for ensuring the smooth operation of an organization's computer systems and networks. This role involves troubleshooting hardware and software issues, providing technical assistance to end-users,...