Human Resources Generalist

2 weeks ago

Brantford, Canada Humani HR Full time

Our client is a leader in the direct-to-consumer reverse logistics industry, having proudly served many Fortune 500 retailers and consumer product companies. We are looking to hire a Human Resources Generalist to join their growing team of 250+ employees, spread across office, warehouse, and retail locations in Ontario and Alberta. This role is on-site at our client's Brantford office location.


Job Summary:

The HR Generalist is responsible for providing comprehensive support to the HR department, assisting with a wide range of HR tasks including recruitment, onboarding, employee records management, employee relations and other HR related functions. This role is crucial in ensuring the smooth operation of HR processes and contributing to a positive employee experience.


Responsibilities:

Day-to-day HR Support:

  • Support HR department on day-to-day HR functions which includes general HR administration, employee relations and workplace investigations, performance management, training and development, health and safety program management, and other HR disciplines.


Compliance Support:

  • Ensure all HR processes are aligned with local employment laws and issues, ensuring compliance standards are met for each jurisdiction.
  • This includes creating and implementing policies, handbooks, and Health and Safety programs as well as supporting HR Audits.


Employee Relations:

  • Act as a point of contact for employee relations concerns and inquiries.
  • Conduct thorough investigations related to all workplace claims.
  • Collaborate and communicate with employees across all levels to understand their concerns and provide guidance, when appropriate, as a trusted HR advisor.
  • Assist with conflict resolution, grievances, complaints, terminations, and leaves as needed.
  • Collaborate with cross-functional teams, including external HR Consultants, legal counsel, management, and other stakeholders.
  • Mediate and facilitate resolutions, which may include conducting training programs and workshops.


Recruitment Support:

  • Support and manage the company recruitment efforts alongside the HR department including preparing job outlines, reviewing resumes, conducting preliminary interviews, coordinating interviews, conducting reference checks, drafting offer letters, and candidate sourcing.


Software & Records Management:

  • Review and manage HR software updates, and changes.
  • This also includes managing Learning Management Systems (LMS) and any other software used.
  • Ensure employee and company records are up to date and in compliance with local regulations.


Onboarding & Offboarding:

  • Welcome new employees to the organization by conducting orientation, related paperwork and HRIS administration.
  • Assist in paperwork and documentation related to employee offboarding.
  • Support in equipment return, access revoking, and other related tasks.


Foster Trust Amongst Staff:

  • Establish HR as a trusted business partner and ensure HR initiatives, programs, and policies are fully understood and implemented thoughtfully.
  • Stay updated on employment law and best practices to remain a trusted advisor.


Workplace Optimization:

  • Develop and implement engagement projects to create a healthy and positive workplace such as wellness events, training courses, and recognition programs.


Other:

  • Other duties as assigned by leadership


Candidate Qualifications:

Education:

  • A degree or diploma in HR or related field.
  • Professional HR designation (CHRP) is an asset


Experience:

  • Proven experience (3+ years) as an HR Generalist or similar role.


Knowledge:

  • Well-versed in respective Employment legislation, and other relevant regulations (Health and Safety, Pay Equity, Accessibility Act, Worker’s Compensation, etc).
  • Experience with HR systems & programs including Microsoft Office, Google Drive, and HRIS (Payworks).


Abilities:

  • Ability to be flexible to meet employee/company needs, and deadlines.
  • Ability to handle sensitive and confidential information with integrity and care.
  • Ability to work through a problem with limited information and to take a problem or situation to the next steps.
  • Ability to remain neutral, with strong listening skills and a keen eye for details and accuracy.
  • Ability to lead and delegate when appropriate.


Personal Suitability:

  • Self-motivated
  • Excellent attention to detail and ability to make professional company resources (documents, Powerpoints, reports, etc)
  • A true passion for HR, this means staying up to date with trends in the market and having an interest in how HR will evolve
  • Outstanding negotiation and conflict resolution skills.
  • This role requires interaction with employees at various levels of our organization and must provide exceptional and professional communication at all times.


At Humani, we are in the business of helping our clients build incredible workplaces, so it is important that we do the same. We are committed to building and fostering an environment where our team feels included, valued, and heard. We believe that a strong commitment to diversity, equity and inclusion enables us to make the world better for everyone. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

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