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Technical Service Representative

3 months ago

Concord, Canada Mowen Insurance Brokers oa A Division of Oracle RMS Full time

About the job


Technical Service Representative


Mowen Insurance Brokers, operating as A Division of Oracle RMS is GROWING FAST We are looking to hire a TSR who is passionate about delivering exceptional customer service to assist our clients With the opportunity to sell new business to increase your income. Perfect opportunity for growth within a brokerage


About the job:

· Positive demeanour and outlook when it comes to customer service, be known as a 'go to person'

· Process outstanding payments and banking information changes on company portals

· Issue liability slips and certificate of Insurance for commercial and personal lines clients

· Transact and Invoice Agency Bill Policy.

· Process New Business and Renewals, client letters, cancellations

· Complete First Insurance Contracts for new business and renewals

· Follow up on abeyances on a daily basis

· Assisting account managers with daily tasks

· Other duties may be assigned

· Required to be in the office mininum 2 days a week



Required skills:

· Must have a Registered Insurance Brokers of Ontario license in good standing (RIBO)

· Minimum 1 year experience as a TSR (Technical Service Representive REQUIRED)

· Excellent Customer Service, Communication and Computer skills with Microsoft Office experience.

· Ability to work as a team and work well under pressure

· Superior organizational, verbal and written communication skills

· Accurate and detail-oriented


Mowen Insurance Brokers Perks:

Our unique culture encourages employees to enroll in higher education, webinars and training for professional growth and qualify for more advanced positions in the company. Apart from a flexible work environment, we offer a strong benefits and vacation package including:


- A workplace culture second to none

- Comprehensive Benefit Plan – extended health, dental, vision, disability


45K Salary + new business commission.


We thank all applicants but only those being considered will be contacted.

Mowen Insurance Brokers, operating as A Division of Oracle RMS is an equal opportunity employer; we welcome applications from qualified individuals from all backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.