Client Care Coordinator

2 weeks ago


Mississauga, Canada Helping Hands Healthcare, Inc. Full time

About Helping Hands Healthcare

For over 25 years, Helping Hands Healthcare has been known for the quality and care our staff demonstrates, along with our responsiveness to our client’s needs. We have been determined to redefine the meaning of personal care and hospital staffing with our Patient and Client-Centred Models.

We are known for our exceptional responsiveness, compassionate approach, and dedication to outstanding care, as recognized by our Exemplary Standing Award given to us by Accreditation Canada. Our staff reflect those values everyday.

Learn more about Helping Hands Healthcare here.


What We Offer:

  • Competitive rates & exciting performance incentives
  • Professional development & support
  • Employer paid extended healthcare benefits
  • Snack room
  • Free onsite parking


As a Client Care Coordinator, you’ll scheduling health care professionals into various shifts, communicating with clients, while simultaneously tracking availability required information within our centralized databases.


Our Must Haves

  • Post-Secondary education
  • Previous call centre (inbound and outbound) or logistics experience (1 to 2 years preferred)
  • Excellent written and verbal communication skills, a high level of proficiency in English is necessary
  • Strong multi-tasking skills coupled with attention to deadlines
  • Caring and empathetic, acts always with integrity & respect
  • Self-driven and task oriented
  • Responsive and accountable, excited to exceed client expectations
  • Flexible, easily able to adapt to new and different environments
  • Strong decision-making, can make timely and effective decisions
  • Proven computer skills; experience with email correspondence, database queries, online submissions etc.


Other requirements

  • Ability to reliably commute to the office at 2121 Argentia Rd, Mississauga Rd, L5N 2X4
  • Team oriented with the ability to work independently
  • Commitment to a rotating schedule, 8 hour shifts ranging from 5am to 10pm
  • Knowledge of the healthcare industry is a plus


Interested?

We’re excited to talk with qualified candidates who demonstrate exceptional responsiveness, a compassionate approach, and a dedication to outstanding care, like all of us at Helping Hands Healthcare.

Helping Hands Healthcare is an inclusive employer and will provide accommodation throughout the recruitment, selection and/or assessment process to all applicants.

We thank all applicants for their interest however only those selected for an interview will be contacted.



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