Description
Position
Facilitator
Location
Edmonton, AB
Type
Full Time
Salary
Starting at $54,000
What We Are Seeking
When was the last time you worked at an organization with a real purpose? Not a slogan or a jingle. A purpose that actually made society better. Something that you could identify with from day one. Has it been a while? Never? Well, here’s where your luck changes.
Prospect is one of Alberta’s most resourceful and successful not-for-profits. We have an exciting NEW job opportunity within our Edmonton employment support programs that will collaborate with our employer partners to connect clients to sustainable careers.
What will you do?
Workshops
- Plan and coordinate the delivery and implementation of the content of workshops for group-based workshops on pre-employment topics and adjusts and revises materials based on trends
- Facilitate workshops based on defined schedules and demand
- Assist in maintaining an online digital and social media presence
- Analyzes success and areas of opportunity for content delivery
- Trains other staff on delivery of workshops
- Assess and document learners’ progress and provide feedback
- Able to organize and manage a classroom to make learning fun, easy and meaningful for learners online and in person
- Demonstrate patience and understanding
- Work with other departments, such as Marketing & Communications on branding and consistency of content
- Provide career coaching for clients; assists clients in analyzing and synthesizing career exploration information
- Provide support for in-person job clubs as required
- Maintains and updates client records within the internal database, including detailed notes on client engagement, bootcamp registration and attendance, as well as logging all interactions
- Provides recommendations on next steps for the client to the client, informs the Service Coordinator, and other team members of the recommendation
- Conducts regular research to become a subject matter expert
- Work collaboratively with Service Coordinators, other Facilitators, and Career Advisors Communicates current information to applicable team members on client trends and make recommendations for continued services based on client engagement and needs
- Maintains database of career development tools, websites, and related materials
- Maintains knowledge of community resources and complementary organizations with the ability to direct/refer clients to appropriate sources of information pertaining to basic needs, mental health, employment standards, etc.
- Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members
- Diligently works to ensure thorough understanding of all Prospect's programs
- Develops measurement system(s) for the program to assess service delivery and contract requirements
- Maintains client information in files, records, stats, and reports
- Monitors client goals and completion of action or service plans; communicates with other staff as necessary
- Supports Employment Resource Centre coverage as required
- Complies with company policies/procedures, provincial, privacy and other job related legislation
- Champions Prospect’s goals, vision, mission and brand pillars
- Some post-secondary education in career advising or other equivalent program, 3 years’ experience in a similar role that is directly related to career development (equivalent combination of education and professional experience will be considered); preference given to those with experience in Adult Learning and Facilitation
- 3 years’ of pre-employment and essential skill development expertise including:
- Resume and cover letter development
- interviewing skills including knowing the various techniques used, and the ability to prep clients
- Intermediate proficiency with Microsoft Office products (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online, and social media platforms
- Exceptional oral communication, team work, and interpersonal skills including the ability to build relationships, engage, counsel, motivate,
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