Inside Sales Representative
3 weeks ago
Salary Range: $55,000k
Position Type: Permanent, Full-time
Location: Markham, ON
Reporting to the VP of Transportation, the Inside Sales Representative is responsible for selling Freight LTL, FL and Rework services through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent telephone sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.
Primary Responsibilities:
- Generate and qualify leads for new business by running promotions, cold-calling prospects.
- Identify decision makers within targeted leads to begin sales process.
- Penetrate all targeted accounts and radiate sales from within client base.
- Collaborate with VP of Transportation, VP Customer Success, and Customer Success Manager to determine necessary strategic sales approaches.
- Acquisition and management of key accounts.
- Develop new clients; maintain and grow ongoing business relationships through direct and frequent communication.
- Create and deliver qualified opportunities to Customer Success Managers where appropriate.
- Maintain and expand the company's database of prospects.
- Ensure follow-up by passing leads to Customer Success Managers with calls-to-action, dates, complete profile information, sources, and so on.
- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
- Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
- Handle inbound, unsolicited prospect calls and convert them into sales.
- Overcome objections of prospective customers.
- Develop good working relationships with current clients to ensure quality and satisfaction.
- Emphasize service features and benefits, quote prices, discuss terms, and prepare sales order forms and/or reports.
- Enter new customer data and update changes to existing accounts in the corporate database.
- Bachelor’s degree in sales, marketing, or similar relevant experience
- 3 years of direct work experience in a sales or tele sales capacity is preferred, ideally within the logistics space.
- Ideal candidates will have experience with Freight LTL and FL as well as warehouse rework.
- Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
- Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
- Success in qualifying opportunities involving multiple key decision makers.
- Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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