Inside Sales Representative

2 weeks ago


Markham, Canada Pacific Smoke International Inc Full time

**INSIDE SALES REPRESENTATIVE**
- at Pacific Smoke International Inc.

**Do you believe that a company’s success depends on its people?** If so, Pacific Smoke International is the place for you PSI is nothing without the people who build, design, and support it. We’re looking for an Inside Sales Representative to join our scaling organization.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Inside Sales Representative to join our dynamic team.

**What’s important to us**:
We are seeking to attract individuals who share and demonstrate our core values**:_Judgement, Curiosity, Agility, Results, Accountability, Teamwork_**.**

**The Inside Sales Representative will**:

- Creating, building, and nurturing long-term relationships between assigned accounts and colleagues within the company.
- Achieve quotas while ensuring client engagement and satisfaction.
- Answer client queries and identify new business opportunities among existing customers.
- Managing communications between customers and internal teams, liaise with cross-functional internal teams to achieve the desired customer experience.
- Demonstrate excellent product knowledge and effectively communicate product features and benefits to customers.
- Developing and sustaining a thorough understanding of account needs as change occurs.
- Utilize CRM software to track sales activities, manage leads, and generate accurate sales reports.
- Negotiating contracts with clients and establishing timelines of performance.
- Preparing and presenting reports on account objectives and progress on a timely basis to share with team members and stakeholders.
- Analyzing client data to fine-tune and provide excellent client relationship management.
- Forecast and track account metrics.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Employing a consultative sales approach.
- Stay updated on industry trends, market conditions, and competitors’ activities.

**To be successful, you should have**:

- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
- Proven track record of meeting or exceeding sales targets.
- Experience with successfully nurturing long-term client relationships.
- Self-motivated and target-oriented with the ability to work independently and as part of a team.
- Active listening skills.
- Strong negotiation and closing skills.
- Tactical thinking skills and abilities.
- Detail-oriented and highly organized with excellent time management skills.
- Proficient in using CRM software and other sales tools.
- Account Management Experience (1+ years).
- Business acumen, especially in the retail space.
- Experience in a competitive product category/market.

**What you can expect from Pacific Smoke International**:

- Competitive Base package with an uncapped quarterly commission based on territory growth (OTE-$85,000)
- Ongoing learning and development opportunities
- Group Benefits Program
- Awards for top performers and employee tenure
- Cell phone package
- Company Events

If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.



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