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Inside Sales Representative

3 months ago

markham, Canada The Staffing Alternative Full time

Inside Sales Representative


Minimum 5 years of sales experience and knowledge of electrical equipment and/or test equipment is a priority.


This is an ‘in-office’ position, located in Markham.


There is minimal travel; one to two trade shows per year, local travel is limited, out of city travel is rare.


Duties and Responsibilities:


  • The duties and responsibilities of an Inside Sales Representative include, but are not limited to:
  • Managing order for current clients – quoting, follow up
  • Prospecting global location of current customers
  • Prospecting for new clients
  • Responding to customer inquiries quickly and efficiently
  • Answering phone calls and emails in a professional manner
  • Building rapport with customers
  • Collecting customer information for future follow-ups
  • Upselling services and making product recommendations
  • Closing sales and achieving company quotas
  • Identifying sales opportunities
  • Staying informed about product and service information updates
  • Staying informed about the customer and their operations, buying cycles, opportunities


Requirements:


  • Excellent customer service skills
  • Clear communication and active listening
  • Ability to process information well
  • People oriented and experienced in rapport building
  • Ability to sell and promote
  • Working knowledge of various technology and software programs
  • Strong product knowledge
  • Excellent time management
  • Ability to plan follow up calls and activities