Senior Operation Agent

1 month ago


Québec City, Canada National Bank Full time
Attendance Hybrid Job number 23476 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 18-Nov-2024 Location: Quebec, Quebec City Quebec Province/State Quebec Area of Interest: Operations

A career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures.

Your job:

Warmly welcome clients to the branch and direct them to the right resource person . Provide top-quality customer service in person, on the phone, and via email. Help the assistant or branch assistant, as needed. Make daily bank deposits and submit accounts payable. Carry out daily administrative activities (mail, distribute and file documents, order supplies, manage conference room reservations, etc.). Be responsible for the smooth running of day-to-day administrative operations for the Regional Directorate Coordinate and/or help organize different events for the region Communicate with all regional staff and partners Be agile by adapting quickly to different changes

More specifically:

Provide direct administrative support to the regional management team. Agenda: Scheduling and management, organization of meetings, Concur, bill payment, flight booking and hotel room, Management of the management's shared mailbox (approval, signature, follow-ups) Distribution and maintenance of tickets for all events (hockey/ football/tennis/F1 / box etc) Responsible for regional communications (newsletter, presentation, others) Ready to lend a hand in various events or projects with colleagues and partners from other business lines Provide replacement at the reception of the two branches in the region if necessary.

Your team:

National Bank Financial – Wealth Management is the fifth largest mutual funds brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites:

College diploma in Administration or a related field and 1 year of relevant experience Experience working in financial services, an asset Have completed, or will work toward completing, the Canadian Securities Course after being hired, desirableGood knowledge of Microsoft Office (Excel, Word, and Outlook) Excellent organizational and priority management skills Self-starter with initiative and attention to detail Languages: French

Skills

Press space or enter keys to toggle section visibility

Artificial Intelligence Cybersecurity Diversity & Inclusion Empathy Learning Agility Resiliency Teamwork Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team? Come live your ambitions with us Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal

  • Québec, Canada EgR Full time

    Développez votre carrière avec EgREgR se distingue en tant que cabinet spécialisé dans l'assurance de dommages pour les entreprises. Nous proposons une approche personnalisée et humaine, ce qui nous permet de répondre aux besoins spécifiques de chaque client.En tant qu'agent assurance dommage senior, vous contribuerez à la réussite de notre...


  • Québec, Quebec, Canada Prevost Full time

    Présentation du posteL'entreprise Prevost, leader mondial dans la production d'autocars de tourisme interurbains haut de gamme, est à la recherche d'un(e) Agent de crédit senior pour son bureau de Ste-Foy.Ce poste est idéal pour les professionnels qui veulent mettre leurs compétences en recouvrement et gestion des comptes majeurs au service...


  • Quebec City, Canada National Bank Full time

    A career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures. Your job: Warmly welcome clients to the branch and direct them to the...


  • Québec, Quebec, Canada Groupe D resto Full time

    Si vous aimez prendre soin des détails et que vous avez un sens de l'organisation, nous sommes à la recherche d'un agent d'accueil senior pour rejoindre notre équipe à temps plein (25 heures) avec horaire flexible au restaurant Bâton Rouge - Galerie de la Capitale.Nous proposons... Un environnement de travail agréable et stimulant; Un salaire...


  • Quebec City, Quebec, Québec, Canada National Bank Full time

    A career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures. Your job: Warmly welcome clients to the branch and direct them to the...

  • Loss Prevention Agent

    2 months ago


    Quebec City, Canada Simons Full time

    Job description **Loss Prevention Agent**: **Loss Prevention**: **Québec**: **Place Ste-Foy**: - Part timeStarting at $19.50 per hour - relevant experience considered. Opportunities for advancement and additional benefits. A permit from the Quebec Bureau de la sécurité privée (BSP) is required. Taking on a role as an ambassador while ensuring the...

  • Helpdesk Agent

    2 months ago


    Québec City, Canada Momentum Financial Services Group_new Full time

    Job DescriptionThe Helpdesk agent reports to the helpdesk managers and is responsible for providing high levels of support to corporate and retail users, ensuring that all customer requests and issues are handled in a timely and professional manner. This role includes call and chat handling, resolving customer issues, supporting mobility and office devices,...


  • Quebec City, Canada Desjardins Full time

    Temporary position for 13 months The work mode arrangement for the position is full-time on site As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and...

  • Ocean Import Agent

    3 months ago


    Quebec City, Canada AXXESS INTERNATIONAL INC Full time

    Axxess is a family owned and operated customs broker and international freight forwarder serving import and export companies since 1998. Our team members make a difference through the personalized service they provide to our clients. They are competent, respectful, caring and enjoy taking on new challenges! At Axxess, we are committed to supporting our...


  • Quebec City, Canada InnovMetric Software Inc. Full time

    Overview: Are you known for your versatility and eagerness to take on a broad range of tasks? Do you aspire to join a company that shines internationally? If so, this opportunity is for you! InnovMetric is looking for an operations support agent to join its Sales and Administration Operations team. More specifically, you will be called upon to collaborate...


  • Quebec City, Canada Data Dis Full time

    DataDis is a leading provider of fleet maintenance software solutions for any organization managing fleets or heavy equipment. We offer solutions adapted for the transport, construction, bus, cities & municipalities, leasing centres, and repair centres industries. Our mission is to make sure that our clients’ vehicle fleets stay reliable and safe by...


  • Québec, Quebec, Canada CHSLD Côté Jardins Full time

    À propos du Centre d'hébergement et de soins de longue durée Côté-JardinsNous sommes un établissement respecté dans le domaine des services à la personne, qui accueille des adultes en perte d'autonomie fonctionnelle ou psychosociale. Nous nous efforçons de créer un milieu de vie bienveillant et dynamique, où le bien-être des résidents et des...


  • Québec, Quebec, Canada Borea Construction Full time

    Job DescriptionWe are seeking a highly skilled Health and Safety Senior Manager to join our team at Borea Construction.Company OverviewBorea Construction is a leading provider of construction services, dedicated to delivering high-quality projects that meet the needs of our clients. Our company is built on a foundation of safety, quality, and customer...


  • Québec City, Canada Desjardins Full time

    Temporary position of indeterminate duration The work mode arrangement for the position is full-time on site As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with...


  • Québec, Canada Tata Consultancy Services Full time

    About TCSTata Consultancy Services is a leading IT services company that has been partnering with global businesses for over 55 years. Our consulting-led approach, combined with cognitive technologies, enables us to deliver business, technology, and engineering services that drive digital transformation.As a part of the Tata group, one of India's largest...


  • Québec, Quebec, Canada beBee Professionals Full time $75,000 - $110,000

    Our Senior Operations Manager will be responsible for driving business success by developing and implementing effective business strategies. This role requires strong leadership and organizational skills, as well as excellent communication and problem-solving abilities.Responsibilities:Develop and implement business strategies to achieve financial...

  • Agent de Sécurité

    6 months ago


    Quebec City, Canada GardaWorld Full time

    **Pret a revetir l'uniforme?**: GardaWorld recrute pour son client, Le Musee de la Civilisation, plusieurs agents de securite. Il y'a un beaucoup d'avantages de travailler pour ce client. ***Qu'est-ce que vous y gagnez?***: - Nous offrons des salaires competitifs de base 18.99$ + (prime de semaine, nuit et fin de semaine) et des prestations de sante...


  • Québec, Quebec, Canada ROME GROUP Full time

    Empowering a Food-Secure CommunitySeed St. Louis is dedicated to providing the community with education, resources, and networks to grow their own food.We are seeking a highly skilled Senior Operations Director to lead our efforts in achieving this vision.About the Role:The Senior Operations Director will be responsible for overseeing the effective execution...

  • Letter Carrier

    6 months ago


    Quebec City, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 179122 Business Function: Delivery Agent or Letter Carrier Primary City: Québec Other Location(s): Province: Quebec Employment Type: On Call Employment Status: Temporary Language Requirement: French Essential Number of Vacancies 28 **Salary**: 22.68$ hourly Canada Post is an exciting place to work! And you can be part of it! We...


  • Quebec City, Canada EightSix Network Full time

    Job Description Our client is a leader in Shunting and Yard Management Services with clients throughout North America. They are looking for a Senior Operations Manager for the Montreal region. Reporting to the Head of Operations and responsible for oversight of Yard Operations in the region, the right person will have significant operations...