Sales Account Manager

Why join the ABI LTD team?

Since 1989, ABI has been at the forefront of developing cutting-edge technology to revolutionize the way bakeries produce high-quality food efficiently. As a global integrator of automated bakery equipment, we have garnered a reputation for excellence, servicing some of the largest bakeries worldwide.

Our extensive product range spans every stage of the baking process, from ingredients handling to the packaging of finished goods. Whether it's providing standalone equipment for small and medium-sized wholesale bakeries or designing and integrating full end-to-end lines for industrial baking centers, ABI is dedicated to delivering innovative solutions that exceed customer expectations.

We take pride in our work and the satisfaction of our global clientele.

Looking ahead, we recognize the transformative impact of robotics on industries worldwide. As a Preferred Partner and integrator for ABB, the world's leading robotics manufacturer, ABI is at the forefront of this technological revolution. This expertise enables us to offer our customers unparalleled precision and efficiency in their bakeries.

At ABI, we are committed to continuous improvement, ensuring that we not only meet our commitments but also provide our employees with the tools and resources to thrive. As we continue to expand, we are seeking a Regional Sales Account Manager to join our dynamic team.

About the Opportunity:

The Regional Sales Account Manager is responsible for growing and reinforcing our name and position within the bakery industry.  Acquiring new customer accounts & managing existing relationships to increase revenue within assigned territories. You will develop and implement business plans which will meet both personal and business goals of expanding the customer base in the market, achieving customer satisfaction, revenue generation, and long-term account goals in line with the company vision and values. There will be coordination with other departments and some leadership duties related to this position. 

Regional Sales Account Manager Responsibilities:

• Identify and qualify leads & opportunities.
• Analyze market trends and strategic planning for product development.
• Define and understand customer requirements (1- Problematic, 2- Key information, 3- Solution).
• Work with the engineering department to develop optimum and adapted solutions to the customer’s technical needs.
• Generate new quotes based on these solutions and preparing a customized sales approach.
• Identify prospective customers, pursue leads, utilize personal contacts & cold calling to acquire new business development opportunities & follow up throughout the sales and service cycles. 
• Canvass sales via phone and in person. 
• Follow-up, maintain, and update sales quotation log. 
• Win customer orders for equipment and services that match the ABI Strategic Plan. 
• Keep customers informed of the status of orders, inquiries, shipments, problems, etc.
• Develop an understanding of customer and product trends and participate in the development of ABI’s strategic plan.
• Perform both sales duties and create drive for other sales team members to generate revenue from an assigned geographical location by executing strategies to achieve sales targets. 
• Conduct sales territory analyses, industry trends, and monitor competition in the current marketplace by gathering; pricing, (new) products, merchandising techniques, training etc. 
• Travel to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Collect customer feedback and provide updates to management. 
• Increase revenue with existing accounts in assigned regions by building strong relationships and partnerships to develop loyalty and leverage sales effectiveness. 
• Create and conduct effective proposal presentations. 
• Demonstrate technical selling skills and extensive product knowledge while managing accounts in assigned territory.
• Work in partnership with store managers, bakers, chefs and others to maximize store sales by demonstrating technical selling skills, extensive product knowledge and answer questions pertaining to products and their uses, prices, and availability.
• Attend tradeshows, vendor training, open house events, training seminars and sales meetings. 
• Maintain & keep management informed with accurate records and submitting activity and results reports; such as daily call reports, weekly work plans, and prospecting activities including sales calls, presentations, closed sales, and follow-up activities. 
• Develop and implement a monthly business plan in conjunction with management detailing leads and customer retention during the time period, while focusing on ways to meet or exceed sales quota goals. 
• Maximize all opportunities in the process of closing a sale, including continued support to resolve issues after the close. 

Qualifications: 

• 5-8 years of sector-specific sales experience in a related industry such as food, related equipment
• Possesses passion, enthusiasm, drive, and a dynamic personality. Ready to connect people and their businesses to technical solutions (equipment and processes)
• Strong leadership skills
• A solid commitment to a team culture, spirit, a positive attitude, an understanding of customer requirements and market dynamics to create strong long-term relationships 
• Proven track record of meeting sales quotas 
• Knowledge or experience using equipment in automation, robotics, industrial production lines
• Extensive (estimated as 50%) travel is required within Canada (occasionally within the US and worldwide).  A valid Driver’s License and Passport are required 
• Fluent in English and French is an asset
• Must be results-oriented and highly motivated to achieve results 
• Quick-thinking, strong analytical and problem-solving skills with the ability to determine solutions for clients
• Outstanding negotiation and consultative sales skills 
• Exceptional customer service, interpersonal, and communication skills
• Ability to positively respond to change, offer suggestions for improvements to increase effectiveness of change, support new initiatives, and maintain an open mind 
• Independently research, analyze, organize, and prioritize work; build trust, value others, drive execution, foster innovation 
• Strong time management and organizational skills with the ability to also work without supervision. Reliable, punctual, and respectful of timelines, deadlines, and due dates 
• High degree of professionalism 
• Proficient in all Microsoft Office applications 
• Thorough reporting (CRM) for direct management
• Flexibility to work weekends and overtime when necessary 

Like what you’re hearing so far, but still wondering if ABI LTD is right for you? We offer:

• A competitive salary and benefit package
• Healthcare/Wellness spending account
• Corporate discount for Goodlife Gym membership
• RSP matching
• Monthly birthday celebrations and employee recognition
• Company sponsored events (CN Tower Climb etc.) and team building
• Tuition reimbursement
• Working in a multi-cultural and global organization that cares about your contributions and ideas
• Ongoing on-the-job learning and development, career advancement opportunities
• Working with innovative technology and with an industry leader

How To Apply:

Please submit your resume and cover letter quoting posting # ABI-12-24 Regional Sales Account Manager by July 21, 2024. Please let us know in your cover letter where you saw our job posting

We thank all candidates for applying, only those applicants moving forward in the recruitment process will be contacted.

At ABI LTD., we are committed to ensuring accessibility for persons with disabilities by identifying, removing and preventing barriers to promote the rights of all persons and to build and create an inclusive and accessible working environment, in accordance with the provisions of the Ontario Human Rights Code (the “Code”) and the Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA”). 

ABI LTD. fully supports the intent of the AODA and its goal of achieving accessibility for Ontarians with disabilities with respect to Customer Service, Information and Communications and Employment. 

Should you require accommodation at any stage during the recruitment process please contact us.