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Sales Account Manager
3 months ago
- Engage in the complete sales process from identifying prospects to finalizing agreements.
- Initiate outbound communications to potential clients and assess incoming inquiries based on company standards.
- Anticipate that around 80% of interactions will involve cold outreach, with the remaining 20% stemming from incoming leads.
- Cultivate and sustain enduring relationships within designated accounts, enhancing client engagement and adoption of products/services.
- Advocate for and uphold the organization's brand identity while promoting awareness of new offerings to clients.
- Thoroughly explore clients' requirements and challenges to effectively present WellnessLiving software and illustrate our unique value proposition.
- Execute all sales endeavors with utmost professionalism and ethical standards.
- Represent the company positively and uphold its brand reputation in the marketplace.
- Utilize the company's CRM system, Zoho, to proficiently manage and document all sales interactions and client communications.
- Prepare and present proposals to potential clients.
- Become an expert on WellnessLiving products by acquiring comprehensive knowledge of the offerings and the industry landscape.
- Collaborate with various departments within the organization as necessary.
- Take responsibility for personal and team sales objectives, providing regular updates on sales activities and key performance indicators.
- Offer insights on strategies to shorten the sales cycle, boost sales, and enhance the company's brand and reputation.
Required Skills & Qualifications:
- Minimum of 2 years of relevant sales experience in the software sector.
- Prior experience as an Account Executive or in a comparable role, managing client relationships.
- Strong orientation towards customer service and experience in client-facing roles.
- Excellent skills in identifying and resolving issues.
- Outstanding communication abilities, both verbal and written.
- Proven track record of success in a dynamic, target-driven environment.
- Professional demeanor when interacting with both internal and external stakeholders.
- Willingness to conduct client communications during evenings or weekends if necessary.
