Sales Support Associate III

6 months ago

Toronto, Canada Tapestry Full time

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. As member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.


Sample of tasks required of role:
Cash Wrap:

Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers’ needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately

Stockroom / Warehouse:

Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards

Sales Floor:

Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards

Operations

Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures Leverages Coach’s tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals Replenishes inventory on sales floor as needed Processes shipments as needed

Additional Requirements
Experience:  1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

Education:  High school diploma or equivalent; college degree preferred.

Technical:  Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)

Physical:  Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

Schedule:  Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, .

Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is an equal opportunity and affirmative action employer.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at 

  • Sales Associate III

    3 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    Job SummaryWe are seeking a skilled Sales Associate III to join our team at Coach, a leading design house of modern luxury accessories and lifestyle collections. As a member of the Tapestry family, we pride ourselves on hiring and developing the best people. If you have a passion for fashion and delivering exceptional customer service, we encourage you to...

  • Sales Executive III

    2 months ago

    Toronto, Canada NTT DATA Services Full time

    Req ID: 298536 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Sales Executive III to join our team in Toronto, Ontario (CA

  • Sales Associate Iii

    2 months ago

    Toronto, Canada Coach Full time

    The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized...

  • Level Iii Msp Systems Administrator

    6 months ago

    Toronto, Canada The Support Source Inc. (TSS) Full time

    **The Support Source Inc. is growing!** **Opening for: Level III MSP Systems Administrator** The Support Source (TSS) provides day-to-day IT support and consulting services to small and medium sized businesses, serving as their external IT department. Responsibilities include installing, monitoring, and maintaining our client’s systems. We support their...

  • Luxury Retail Sales Professional

    3 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    About the RoleThe Sales Associate III role is a vital part of our store's overall success and efficiency. As a Sales Associate III, you will be responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a lasting positive...

  • Associate, First Line Supervision Support

    4 weeks ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 209757 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence...

  • Sales Support Associate

    5 months ago

    Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: As the Sales Support Associate, you will provide excellence in sales support through the execution of sales business plans, activity management, sales reporting, data mining, meeting preparation, and event coordination. You will coordinate with Business Service Associate to provide a seamless service experience to advisors firms and...

  • Luxury Sales Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    Job OverviewThe Sales Associate III role at Tapestry is an exciting opportunity to join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. As a key member of our sales floor, you will play a vital part in driving business results and exceeding customer expectations.About the RoleWe are seeking a highly...

  • Administrative Support Assistant Iii

    5 months ago

    Toronto, Canada Capital One Full time

    161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Administrative Support Assistant III Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle...

  • Administrative Support Assistant III

    4 months ago

    Toronto, Canada Capital One Full time

    161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Administrative Support Assistant III Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle...

  • Sales Associate Iii

    5 months ago

    Toronto, Canada Stuart Weitzman Full time

    Since 1986, Stuart Weitzman has been inspired by women who are confident, sexy, bold — and, above all, strong. The New York City-based global luxury footwear brand combines its artisanal Spanish craftsmanship and precisely engineered fit to create shoes that empower every woman to stand strong. Stuart Weitzman is part of the Tapestry portfolio — a...

  • Sales Support Associate

    6 months ago

    Toronto, Canada Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Culinary Supervisor

    3 weeks ago

    Toronto, Ontario, Canada FIRM ANCHOR III CORP. Full time

    At FIRM ANCHOR III CORP., we're looking for a skilled Culinary Supervisor to oversee our food service establishment.Key Responsibilities:Evaluate and implement efficient food preparation methods to meet work schedules.Coordinate and supervise food service counter attendants and food preparers to ensure high-quality service.Develop and maintain a thorough...

  • Manager, Tier Iii Customer Support

    6 months ago

    Toronto, Canada Thentia Full time

    **About **Thentia** Thentia is a fast-growing, venture capital-backed software as a service (SaaS) company that is emerging as a world leader in government technology with a platform that is transforming and modernizing how regulatory organizations are conducting business. As a company of builders, thinkers, and owners, Thentia gives employees the...

  • Sales Executive Iii

    2 months ago

    Toronto, Canada NTT DATA Full time

    **Req ID**: 298536 We are currently seeking a Sales Executive III to join our team in Toronto, Ontario (CA-ON), Canada (CA). **Additional Qualifications and Responsibilities** - Ability and willingness to travel 40% of the time - Applies a deep understanding of business, financials, service offerings, the market, and the needs/challenges of assigned...

  • Sales Associate

    5 months ago

    Toronto, Canada Luxe Decor Sales Ltd. Full time

    **Company Overview**: Luxe Decor is a dynamic and innovative company specializing in Offshore sourcing. We pride ourselves on delivering top-notch products to our clients while maintaining a strong focus on quality and customer satisfaction. As we continue to grow, we are seeking a versatile individual to join our team in a dual role as a Sales Associate and...

  • Sales Associate Iii

    5 months ago

    Toronto, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...

  • Sales Support Associate

    2 months ago

    Toronto, Canada MCAP Full time

    **Sales Support Associate** **MCAP at a Glance** Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards...

  • Restaurant Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada FIRM ANCHOR III CORP. Full time

    FIRM ANCHOR III CORP. is seeking a skilled Restaurant Operations Manager to join our team. This dynamic role requires strong leadership and communication skills to oversee daily food service operations in a fast-paced environment.Job DescriptionThe ideal candidate will have experience managing teams, estimating ingredient and supply costs, and ensuring...

  • Sales Support Associate

    5 months ago

    Toronto, Canada Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...