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Residential Support Worker

4 months ago

Hamilton, Canada Good Shepherd Centres Full time

HOURS - Full-Time Monday - Friday days and afternoons

Who We Are

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.


This opportunity is with our Good Shepherd - Dorothy Day Place


The Arkledun Supportive Housing program provides low-barrier permanent supportive housing to cis women, trans and non-binary individuals who have experienced chronic homelessness in the community. The program will offer a hospitable and respectful environment for people who face significant personal and structural barriers to accessing and maintaining housing. Commitment to the provision of cultural safety and Trans/Gender positive space is prioritized. Arkledun will operate within a trauma-informed, feminist, anti-racist/anti-oppressive framework and firmly rooted in harm reduction principles.


How You Will Make an Impact

  • A demonstrated commitment to the values of responsibility, availability, adaptability, quality, and dignity
  • Extend our mission to program participants via hands on client centered work, including but is not limited to: the provision of basic necessities, participant engagement, and support with group and case management functions
  • The Residential Support Worker is vital to the successful operation of the program as they will assist program participants in the development of emotional and practical life skills
  • Able to work in a challenging, fast-paced and rewarding values-based environment
  • Demonstrate flexibility in the carrying out of work in response to participant and organizational needs and must be able to adapt to a fast-paced environment
  • Responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

What You'll Bring to Our Team

  • Possess knowledge, skills, and experience to support/enhance a residential environment that is culturally safe and Trans/Gender positive
  • Be knowledge on gender-based violence, harm reduction, mental health, homelessness, and poverty
  • A demonstrated commitment to the mission values of availability, responsibility, adaptability, quality and dignity is essential
  • Applicants will have initiated post-secondary education or have a combination of post-secondary education and experience
  • Understand and utilize feminist, client-directed, anti-oppression, anti-racism frameworks and harm reduction principles
  • An appreciation and understanding of a range of issues impacting cis women, trans and non-binary individuals including abuse, poverty, homelessness, mental health and substance use
  • Fluency in a 2nd language is an asset
  • CPR certification or willingness to be certified is required
  • Excellent interpersonal and conflict resolution skills
  • Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
  • Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation

What We Offer

  • Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
  • Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
  • Staff recognition programs along with access to self-care supports and EMPLOYEE /
  • FAMILY ASSISTANCE PROGRAM (EAP)
  • POSITIVE and ENCOURAGING atmosphere
  • Make a difference and provide HOPE
  • Extended Benefits.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at .

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.



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