Care Coordinator

2 weeks ago


Calgary, Canada Drake International Full time
Drake International is thrilled to present an outstanding opportunity for a Care Coordinator position in Calgary, Alberta. This role is in collaboration with a prominent Canadian healthcare provider dedicated to delivering top-tier services in sleep apnea and oxygen therapy.

As a Care Coordinator, you will be responsible for providing exceptional customer support, managing inbound and outbound calls related to sleep apnea treatments, oxygen services, and respiratory care. Your role will involve updating patient files, scheduling appointments, and ensuring accurate data entry.
What You Do:Handling inbound and outbound calls related to sleep apnea and oxygen therapy.Updating patient files and maintaining accurate records.Scheduling and confirming appointments with patients.Providing excellent customer service and resolving inquiries efficiently.Ensuring compliance with company protocols and standards.Supporting team efforts to maintain high-quality service delivery.Other administrative duties as required.
 Who You Are:
High School Diploma or equivalent.Background or experience in Customer Service/Medical Office preferred.Proficiency in Google Docs, Sheets, Gmail, and Microsoft applications.Strong keyboarding skills (minimum 45 wpm).Experience with data management.Marketing and sales skills are advantageous.Bilingual proficiency is a plus.
 What We Offer:
Competitive salary, plus bonus and vacation.Comprehensive benefits package & pension plan.Standard working hours for improved work-life balance.Opportunities for tuition reimbursement & career development.
If you're seeking a rewarding career in healthcare support, apply now to join our client’s team and make a positive impact on patients' lives. Apply now to seize this exciting challengeApply today and become part of our diverse and thriving workplace community

At Drake International, diversity and inclusion are fundamental principles. We welcome applications from all qualified candidates, embracing different backgrounds and cultures worldwide. Drake International is an equal opportunity employer. We are committed to championing accessibility, inclusivity, and diversity in the workplace. Accommodation is available on request at all stages of the hiring process.

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